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Maximizing Call Center Performance - Madeline Bodin - Bog

- 136 Innovative Ideas for Increasing Productivity and Customer Satisfaction

Bag om Maximizing Call Center Performance

This text gives examples of how companies can leverage call centre technology to serve their unique needs, and how at the same time they can create a positive experience for customers. Solutions from leading call centres are provided for the problems behind basic call centre functions.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781578200269
  • Indbinding:
  • Paperback
  • Sideantal:
  • 137
  • Udgivet:
  • 1. januar 1999
  • Størrelse:
  • 229x157x9 mm.
  • Vægt:
  • 226 g.
  • 8-11 hverdage.
  • 5. december 2024
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Beskrivelse af Maximizing Call Center Performance

This text gives examples of how companies can leverage call centre technology to serve their unique needs, and how at the same time they can create a positive experience for customers. Solutions from leading call centres are provided for the problems behind basic call centre functions.

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