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Personalising public services - Catherine (University of Birmingham) Needham - Bog

- Understanding the personalisation narrative

Bag om Personalising public services

This book focuses on how personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - evolved as a policy narrative and has mobilised wide-ranging political support.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781847427595
  • Indbinding:
  • Paperback
  • Sideantal:
  • 216
  • Udgivet:
  • 27. juli 2011
  • Størrelse:
  • 157x234x12 mm.
  • Vægt:
  • 340 g.
  • 8-11 hverdage.
  • 27. november 2024

Normalpris

  • BLACK NOVEMBER

Medlemspris

Prøv i 30 dage for 45 kr.
Herefter fra 79 kr./md. Ingen binding.

Beskrivelse af Personalising public services

This book focuses on how personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - evolved as a policy narrative and has mobilised wide-ranging political support.

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