The Basics of Process Improvement - Tristan Boutros - Bog

Most companies attempt to build organizational maturity without a formal framework, process, or strategy. This book shows organizations how to achieve success by fixing basic operational issues and problems using a broad and wide-sweeping process-based toolkit. Additionally, it helps individuals who have worked in stale- or siloed-thinking enterprises make the transition to a process or improvement-oriented culture and teaches those who are unfamiliar with process tools to look at their work with a new lens and adopt a continuous improvement and analytical-thinking mindset.