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The Call Center Handbook - Keith Dawson - Bog

Bag om The Call Center Handbook

This book is for people who work in a call center and common traits the call center location must offer. It contains practical observations about how to use particular technologies, and ideas about how to run the call center, which has become its own corporate discipline.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781578200191
  • Indbinding:
  • Paperback
  • Sideantal:
  • 282
  • Udgivet:
  • 30. marts 2007
  • Størrelse:
  • 152x229x16 mm.
  • Vægt:
  • 530 g.
  • 8-11 hverdage.
  • 9. december 2024
På lager

Normalpris

  • BLACK WEEK

Medlemspris

Prøv i 30 dage for 45 kr.
Herefter fra 79 kr./md. Ingen binding.

Beskrivelse af The Call Center Handbook

This book is for people who work in a call center and common traits the call center location must offer. It contains practical observations about how to use particular technologies, and ideas about how to run the call center, which has become its own corporate discipline.

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