Name: The Handbook of Customer Satisfaction and Loyalty Measurement
Price: 370.95 DKK
Availability: InStock
Author: Nigel Hill
ISBN: 9781032838687

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The third edition of the book offers a thorough guide to collecting and reporting accurate measures of customer satisfaction as well as useful advice on how to use the measures to drive performance improvement.

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Sprog:
Engelsk

ISBN:
9781032838687

Forlag:
Taylor & Francis Ltd

Indbinding:
Paperback

Sideantal:
288

Udgivet:
24. juni 2024

Udgave:
3

Størrelse:
246x174x20 mm.

Vægt:
532 g.

Leveringstid: 2-4 uger.
Forventet levering: 28. december 2024

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Forlænget returret til d. 31. januar 2025

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336,95 kr.

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The third edition of the book offers a thorough guide to collecting and reporting accurate measures of customer satisfaction as well as useful advice on how to use the measures to drive performance improvement.

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Business og læring > Marketing

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