Udvidet returret til d. 31. januar 2024

The Zappos Experience: 5 Principles to Inspire, Engage, and WOW - Joseph Michelli - Bog

Bag om The Zappos Experience: 5 Principles to Inspire, Engage, and WOW

Given unprecedented access to one of the most successful online retailers in the world, the bestselling author of The Starbucks Experience unveils the customer-experience strategies that have made Zappos the model of leadership success

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780071749589
  • Indbinding:
  • Hardback
  • Sideantal:
  • 320
  • Udgivet:
  • 16. november 2011
  • Størrelse:
  • 142x216x27 mm.
  • Vægt:
  • 490 g.
  • 8-11 hverdage.
  • 14. november 2024

Normalpris

  • BLACK NOVEMBER

Medlemspris

Prøv i 30 dage for 45 kr.
Herefter fra 79 kr./md. Ingen binding.

Beskrivelse af The Zappos Experience: 5 Principles to Inspire, Engage, and WOW

Given unprecedented access to one of the most successful online retailers in the world, the bestselling author of The Starbucks Experience unveils the customer-experience strategies that have made Zappos the model of leadership success

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