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Values-based Service for Sustainable Business - Bo (Karlstad University Edvardsson - Bog

- Lessons from IKEA

Bag om Values-based Service for Sustainable Business

This is the first book on the role of values in developing and managing service companies, emphasizing sustainable business. The authors examine the role of values in forming a service culture which creates customer value.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780415620390
  • Indbinding:
  • Paperback
  • Sideantal:
  • 142
  • Udgivet:
  • 4. marts 2011
  • Størrelse:
  • 215x137x17 mm.
  • Vægt:
  • 194 g.
  • 2-3 uger.
  • 12. december 2024
På lager

Normalpris

  • BLACK WEEK

Medlemspris

Prøv i 30 dage for 45 kr.
Herefter fra 79 kr./md. Ingen binding.

Beskrivelse af Values-based Service for Sustainable Business

This is the first book on the role of values in developing and managing service companies, emphasizing sustainable business. The authors examine the role of values in forming a service culture which creates customer value.

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