Advances in Services Marketing and Management

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Hardback
2-4 uger
1.497,95 kr.

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Part of a series which offers an interdisciplinary approach to the latest research and practice in services. Topics discussed include the calculus of service quality and customer satisfaction and environmental and positional antecedents of management commitment to service quality.

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Sprog:
Engelsk

ISBN:
9780762300099

Forlag:
Emerald Publishing Limited

Indbinding:
Hardback

Sideantal:
388

Udgivet:
14. Maj 1996

Størrelse:
156x234x22 mm.

Vægt:
719 g.

Leveringstid: 2-4 uger.
Forventet levering: 23. Maj 2024

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1.447,95 kr.

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Part of a series which offers an interdisciplinary approach to the latest research and practice in services. Topics discussed include the calculus of service quality and customer satisfaction and environmental and positional antecedents of management commitment to service quality.

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