Advances in Services Marketing and Management

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Hardback
2-4 uger
1.497,95 kr.

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Part of a series which offers an interdisciplinary approach to the research and practice in services, this title discusses topics that include the calculus of service quality and customer satisfaction and environmental and positional antecedents of management commitment to service quality.

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Sprog:
Engelsk

ISBN:
9781559388559

Forlag:
Emerald Publishing Limited

Indbinding:
Hardback

Sideantal:
380

Udgivet:
25. August 1995

Størrelse:
156x234x23 mm.

Vægt:
710 g.

Leveringstid: 2-4 uger.
Forventet levering: 23. Maj 2024

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1.447,95 kr.

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Part of a series which offers an interdisciplinary approach to the research and practice in services, this title discusses topics that include the calculus of service quality and customer satisfaction and environmental and positional antecedents of management commitment to service quality.

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