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"In I Don't Just Work Here, Felicia Joy and Elena Grotto, experts on behavioral science, business strategy, and organizational culture, share practical guidance to help organizations rise to these new standards by advancing seven behaviors, including the surprising-and perhaps most important-new business skill for high-performing cultures: forgiveness"--
"Global VP of ESG and Social Innovation at Steelcase explores four types of identity-lived, learned, loved, and lingering-to guide readers toward authentic belonging. You Belong Here offers a new framework for those who feel like outsiders to establish belonging within themselves and understand who they are at their core. Further, it serves as a launchpad for organizational leaders and culture builders to create safe spaces for individuals to show up as their authentic selves. Identity is explored in four parts: Lived identity, Learned identity, Loved identity, Lingering identity. While these types of identities intersect, the ability to see them independently of each other gives them more power and clarity. In the journey to understand our past experiences and how society has established barriers to entry, we can design our own future, rooted in our "loved identity." When we fully leverage this and live with authenticity and purpose, we can be seen, heard, and valued in a way that gives us a sense of belonging at home, at work, and in society"--
600 EntriesSpace for name, signature, witness, address, fee charge, thumbprint and other pertinent informationComplies with all state requirementsIncludes sample page and instructionsFor detailed recording of notarial acts-complies with state laws
"A guide for organizations to improve their diversity, equity, and inclusion efforts, focusing specifically on the experiences of women of color"--
Kann anhand des Schriftbildes von E-Mails und gedruckten Dokumenten auf den Charakter des Verfassers geschlossen werden? Was steckt hinter doppelten Leerschritten, dreifachen Ausrufezeichen oder fehlenden Absätzen? Und wie lassen sich Fallstricke in der digitalen Kommunikation vermeiden? Christian B. Schreiber spannt in seinem Buch einen Bogen von den Merkmalen bestimmter digitaler Schriftbilder bis hin zu hilfreichen Vorschlägen für eine gelingende Korrespondenz per E-Mail, Messenger oder Geschäftsbrief. In einem umfangreichen zweiten Teil finden sich wertvolle Vorschläge zum besseren Formulieren und Gestalten. Mehrere Muster für Standardschreiben sowie eine Tabelle mit Tastaturkürzeln der wichtigsten Satz- und Sonderzeichen komplettieren das Werk. Ein nützliches Buch für alle, die erfolgreich schreiben wollen!
Equitable workplaces and gender-balanced teams create better business outcomes, so why is progress towards equality so slow?From Bias To Equality provides actionable insights from successful business leaders who have achieved greater women representation on their boards and in C-Suite roles. In showcasing real-world examples and best practices from international leaders, this book empowers organizations to build diverse and inclusive leadership teams, leading to improved decision-making, enhanced company culture, and increased innovation and profitability.Read on to learn how to:Assess your values and beliefs in gender equalitySecure support from board and senior leadership to achieve gender balanceLead and empower your leadership team to implement gender equity initiativesUnderstand the importance of diverse and inclusive interview panelsIncorporate targets and values into your organization's strategic plan
"Negociación Estratégica" es un libro dirigido a estudiantes y profesionales interesados en el tema de la negociación avanzada. Su objetivo es proporcionar a estos negociadores análisis más profundos, enfoques mejor estructurados, ideas y conocimientos adicionales y estrategias más avanzadas para negociar hábilmente, mediante la compilación de ideas útiles formuladas por el grupo de eruditos en cuyo aporte, de una manera u otra, se ha basado en la obra fundacional "Obtenga el sí" ("Getting to Yes"). Se enfoca desde lo práctico, por fases, de manera progresiva, que proporcionan al lector una caja de herramientas con conceptos eficaces -algunos básicos, otros intermedios y otros bastante avanzados- para superar las dificultades que surjan en una negociación.Está diseñado para ayudar a los negociadores a planificar una estrategia que les proporcionará la mejor posibilidad de lograr una resolución favorable.
The 15 Invaluable Laws Of Office Power is a captivating and essential guide that unlocks the secrets to achieving professional success and influence in the modern workplace. This unique and original book presents a comprehensive framework of 15 laws that, when mastered, can propel individuals to new heights of productivity, leadership, and personal growth.Each chapter delves into a distinct law, offering detailed insights, practical strategies, and real-life examples to engage and inspire readers. From the art of persuasion and developing charisma to building strong professional relationships, embracing change, and harnessing emotional intelligence, this book covers a wide range of essential skills and mindsets necessary for navigating today's dynamic workplace.The author of this book, a renowned expert in organizational psychology, weaves together captivating narratives, thought-provoking exercises, and cutting-edge research to make each chapter a captivating journey of self-discovery and empowerment.Whether you are an aspiring leader, a seasoned professional, or someone seeking to maximize their potential, The 15 Invaluable Laws of Office Power is a must-have resource. It offers practical tools and timeless wisdom to help you master the intricacies of office politics, enhance your professional relationships, and cultivate a positive work environment that fuels success and fulfillment.With its originality, engaging writing style, and actionable insights, this book is sure to captivate readers from the very first page. It's a guidebook for individuals who want to unlock their full potential, seize opportunities, and become a driving force in their professional lives. Discover the 15 laws that can transform your career and empower you to navigate the complexities of the modern workplace with confidence and success.
In this FUN and data rich book, you will discover how you can WIN BUSINESS through cultivating meaningful RELATIONSHIPS, nourished by listening, respect, trust, and cultural sensitivity.This business development "guidebook" illustrates relationship building and leadership strategies with quotations from entrepreneurs, communication theories, business case studies, Taoism metaphors, and real-life stories. Businesspeople and students can apply ideas from this book for career success and work-life harmony.
"A practical guide for companies to engage in racial justice work"--
Din reaktion over for en aggressiv og udadreagerende person på din arbejdsplads kan afgøre, om du bliver udsat for vold.Konflikter kan ske overalt og med hvem som helst. Hvis konflikten opstår med en aggressiv person på din arbejdsplads, kan det pludselig blive meget ubehageligt og måske endda farligt. Hvad er det, der gør, at vi gang på gang kommer til at reagere på en måde, hvor vi er i fare for at blive udsat for vold? Hvad kan vi gøre for at øge vores chancer for at slippe uskadt? Hvordan klarer du dig over for en voldsparat person, der både er større og stærkere end dig?I "UNDGÅ VOLD PÅ ARBEJDSPLADSEN" besvarer Theis G. Wittendorff dette og meget mere. Bogen præsenterer dig for en effektiv tilgang til de personer, som du kan have svært ved at kommunikere med. Desuden giver bogen dig en metode til på få sekunder at aflæse, om du er ved at komme ind i en farlig situation, samt hvordan du kommer ud af den igen.Med denne bog vil du få en god baggrundsviden og nogle gode principper til effektivt at undgå farlige konflikter. Det gælder hvad enten personen er stor og stærk, påvirket af alkohol eller stoffer, eller hvis personen er dement udadreagerende og handler i affekt.Ingen vej tilbage. Efter at have læst bogen vil du aldrig kunne være i en konflikt uden at bemærke vigtige detaljer, der hjælper dig til at styre konflikten i en fornuftig retning.
Do you want to become a better communicator, leader, and manager within your organization?If you answered yes to any of these questions, then this is the book for you. Over the past 5 years, i've worked in various capacities in locations around the united states and aboard. Through these professional experiences, my own extensive research and interviewing a host of successful professionals, i've been able to distill some of the key lessons you can use to land your dream job and get ahead at work. In this book you'll learn how to:Develop a professional personaLand your dream jobFind fulfillment at workPerform well at workBuild your professional brandBecome an effective leader and managerBuilding a successful career takes patience and plenty of hard work, but you don't have to face those challenges alone.With the millennial and, the work place you have the opportunity to get ahead of the competition and stay there, no matter what happens to you along the way.Get a copy today and find out how you can become the millennial who gets the success they always knew they deserved.
"In The Includers, Colette Phillips shares data and real-life stories, focusing on the steps to take, qualities to hone, and people to emulate to become an "includer." By highlighting the experiences of real includers who have utilized their positions as leaders to fight for change, Phillips shows that this form of allyship isn't just possible, it's easy, sustainable, and necessary"--
"Operating from the premise that, "We can only lead others as far as we have first gone ourselves", The Contemplative Leader asks us to examine the narratives we tell ourselves as leaders, to reflect on how we respond to challenges and to consider how our nervous system states (Polyvagal theory) impact the ways we influence others"--
Today's most sought-after "customer service sleuth" and turnaround expert unlocks the secrets to transforming customer service and building unshakeable customer engagement and loyaltyCustomer service done right is one of today's most powerful competitive advantages. In Can Your Customer Service Do This? Micah Solomon-who has worked with brands from Auberge Resorts to Audi of America, from Cleveland Clinic to the NFL Players Association-shares everything he knows about creating a world-class customer experience and building sustainable bottom-line success. With wit and clarity, Micah shares real-life customer service detective examples and the customer service transformation that follows.. Micah Solomon is one of the top customer service trainers, training designers, keynote speakers, and authors on the subjects of customer service, customer experience, and hospitality. . This comprehensive guide and toolkit builds on Solomon's 3 decades' experience of building and rebuilding customer service at some of the great companies and brands of our time.. The author's clients include Microsoft, Audi of America, Merck Pharmaceuticals, Cleveland Clinic, The Museum of Modern Art (MoMA), and some of the leading Five-Star (Forbes-rated) hotels and resorts in America and around the world. Solomon helps readers to learn the art of anticipatory customer service-getting inside the heads of the customer, empathizing with their dissatisfaction, examining processes and procedures that are antiquated or not competitive enough, and learning to be innovative about modifying or optimizing various different modes of customer service and the methods available today, and he also shares the customer service training he uses to transform customer service performance across multiple industries, including his well-known "MAMA Method" of working successfully with upset customers. Whether your business is an established brand or just starting out, Micah Solomon offers step-by-step secrets that will one-up the competition and build sustainable bottom line success through lasting customer engagement and loyalty.
Starting a new venture is an important social and economic phenomenon with around 12 million people involved in starting a new venture. They invested around 7 billion hours a year, almost 3% of total US wage and salary work, and around 50 billion dollars a year of informal funding, which exceeds funding provided by venture capitalists by several times. Most of the start-ups do not end up in a new firm and entrepreneurs and their families are left with carrying the burden of the financial loss. In this dissertation I explore the reasons behind why some businesses become established while others never reach completion. However, I go about this task indirectly, through better understanding of the factors that contribute to successful founding rather than actual founding rates.
A book that helps make sense of the megatrends playing out in the world today and, as a result, how individuals can future-proof their businesses and careers.In the context of work, consider two headlines that we face on a regular basis. Firstly, that the financial reality is few of us can afford to retire and, secondly, that robots and AI are destroying the very jobs we need to make a living. How are these two realities compatible?At the same time, the business landscape is full of hazards, with globalization, technology, talent shortages, changing consumer choices and politics all making it harder to create and maintain success. Competitors seemingly arrive from nowhere overnight, challenging and upending our markets.It is all up in the air, it is all happening at once and it is happening to all of us. From any perspective - personal or corporate - shouldn't we seek to understand what is happening and prepare ourselves for what is coming next?The World of Work to 2030 is a practical book that addresses these challenges. With a timeline to enable immediate action to be taken, and backed by extensive research, it is aimed at anyone who wants to know how to navigate the commercial and personal uncertainty of the future. The book considers the megatrends playing out in the world today and then through a series of lenses it explains how businesses and individuals can future-proof themselves. Illustrated through a broad range of case studies applied to markets around the world, this is a smart examination of the future of work and how to overcome its challenges.
DO YOU WANT TO KNOW THE SECRET OF BRINGING ANALYTICS TO YOUR BUSINESS USERS?Do you work in Data Analytics and find yourself struggling to understand your business partners? Do you want to understand the business you are working for more than just for what their numbers say they are? If you answered "Yes" to either of these questions, this book is for you! I have worked in the Consumer Packaged Goods industry for a decade and have uncovered a process to how data professionals can have success in communicating with their business partners. This book will reveal to you the secrets to unlocking a relationship that will bring you much praise from business organizations within your company across all teams such as Sales, Marketing, Supply Chain, and many more! Learn the "not so secret" secret about working in as a Data Professional with Business Users. If you read and learn the contents of this book, in no time, you will be the data person that all business users want to use for all their data analysis. I have discovered, through my own failures, what helps a technical person figure out how to effective work with non-technical users. So if this is something you also struggle with, this book is for you!
Remote and Hybrid - Making it WorkRemote and hybrid work environments have boomed in number; however, understanding on how to manage remote and hybrid work is still in its infancy. We need better guidance on the impact of remote working on behavior, organizational culture and wellbeing, so that remote working models are optimized for success. At Home with Work provides this understanding and guidance.This book explains the background of remote work: how technology and a changing society created the perfect backdrop to mass adoption of fully remote and hybrid work. It shows how what started as an emergency response to COVID became the biggest global change to working arrangements in living memory and shifted our expectations about work itself.The author investigates how remote and hybrid work has moved the dynamic away from ego-driven office culture and towards higher-trust and collaborative working. This book is a carefully considered overview and introduction to wider changes in the field of work and the global labor market.
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