Serviceindustri og turisme

Cutting Edge Research Methods in Hospitality and Tourism sits at the forefront of fast-paced developments in the tourism and hospitality industry, highlighting the importance of applied and pure research to address the theoretical and practical problems and gaps.

This book contributes to the understanding of how tourism can be designed to provide conditions for learning. This involves learning for tourists, the tourist industry, public authorities and local communities. We explore how tourism, knowledge and learning can be used as means towards sustainable development through current, new or changed structures, concepts, activities and communication efforts. The book should be seen as both an inspiration for tourism actors (e.g. tourism attractions, policy makers and other industry actors), and a scholarly contribution to further research. A holistic approach distinguishes this book from most existing literature that focuses on separate units of tourism, for instance, personal or community well-being, nature-based tourism, cultural heritage tourism or tourism that is a result of researchers' travels (so-called scientific tourism). The various contributors to the book provide a range of perspectives and experiences, from social sciences with a focus on marketing, innovation management, human geography and environmental law, to arts and humanities with a focus on heritage studies, archaeology and photography, and, finally, to natural sciences with a focus on marine sciences.The Open Access version of this book, available at www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license

This book offers invaluable insights about how the pandemic has impacted migration, mobility, industries and individuals' lives, informing policy-making processes on a global level.

Personen, Organisationen und Institutionen und deren funktionales Zusammenwirken spielen eine dezidierte Rolle im Aufbau von Resilienz, weshalb in der praktischen Implementierung dieses Ansatzes sowohl zentrale Koordination als auch partizipativ entwickelte und gestaltete Formate zum Tragen kommen. Diese Community Resilience ist zugleich die vorhandene Kompetenz und die wachsende Fahigkeit einer Gemeinschaft, Risiken abzuschatzen und sich in einem Umfeld weiterzuentwickeln, das von Veranderung, Unsicherheit und Unvorhersagbarkeit gepragt ist. Mit dieser Charakteristik kann Community Resilience einen Beitrag zur strategischen Destinationsentwicklung leisten, was anhand folgender Forschungsfrage untersucht wird: Inwiefern kann Community Resilience eine Strategie zur Entwicklung touristischer Destinationen darstellen? Daniel Zacher untersucht erstmalig die Vorzuge der Anwendung des Resilienz-Ansatzes in strategischen und organisationalen Fragen der Destinationsentwicklung. Dabei werden eine integrative konzeptionelle Betrachtung des Resilienz-Verstandnisses fur Destinationen im Spannungsfeld von ingenieurswissenschaftlicher, sozial-okologischer und evolutionarer Perspektive dargestellt.

From early 2020 for a period of two years at the end of which  this book was written, air transport suffered unprecedented setbacks due to the COVID-19 pandemic.  Although the pandemic may eventually fizzle out into another flu like occurrence, the restraint with which air transport services were offered would remain with us for a while with some practices being sustained, particularly those pertaining to public health.  One of the main areas of air transport that was and will be affected significantly by the changed circumstances  - is facilitation - a subject  that is regulated by the Chicago Convention of 1944 and its Annex 9.  This book looks in depth at  the Annex as it will be applied in a post pandemic world, against its legal, socio-political, and economic impacts, addressing the Standards of the Annex on clearance of aircraft; entry and departure of passengers; and the carriage of cargo. It also discusses some critical aviation events in 2020 and 2021 that occurred as they relate to facilitation of air transport.  Some of the key areas discussed are the role of ICAO; issues of public health as they relate to air transport; security of travel documents; smuggling of persons; digital technology and rights of the passenger; unruly passengers; carriage of disabled passengers; relief flights and repatriation flights; and facilities at airports.

Most early social research into planned events had the effect of broadcasting narratives of dominant cultures and privileged groups. More recently, however, convergences of gender, sexualities, ethnicities, age, class, religion, and intersectional analyses and events studies have started to drive new critical understanding of the impacts of events on non-mainstream, non-majority communities around the globe. This timely book addresses current gaps in the literature surrounding issues of accessibility, inclusion, and diversity in various event landscapes.Structured into four parts covering the main types of events, the chapters present original topics using innovative methodological approaches. Each chapter employs a case study to illustrate the key intertwining issues in these various experiential realms. Further, the chapters are all cross- or interdisciplinary, drawing on gender, sexualities, cultural, race/ethnicity studies as well as multiple literatures that feed into critical events studies and exploring a variety of global examples.This significant book opens the path to further research on the role and importance of accessibility, inclusion, and diversity in events environments worldwide. It will be of interest to academics and researchers of critical event studies as well as a number of related social science disciplines.

Hosting the Olympic Games: Uncertainty, Debates and Controversy provides a broad and comprehensive analysis of past Olympic and Paralympic events, shedding critical light on the future of the Games with a specific look at the upcoming Paris 2024 Olympics. It draws attention to the debates and paradox that hosting the Games presents for the contemporary city.Employing a range of interdisciplinary theoretical and methodological approaches, individual chapters highlight the various controversies of the Games throughout the bidding process, the event itself and its aftermath. Social Science-based chapters place strong emphasis on the vital importance of sustainable strategy for contemporary host cities. Along with environmental concerns whether atmospheric, microbiological or otherwise, many other requirements, costs and risks involving security and public expenditure among others are explored throughout the book.Including a variety of international and comparative case studies from a range of contributing academics, this will be essential reading for students and researchers in the field of Event studies as well as various disciplines including Tourism, Heritage studies and Urban and Environmental studies.

Contemporary Approaches Studying Customer Experience in Tourism Research develops approaches and related methods to understand, analyze, and evaluate the tourist consumption experience under its different forms and stages (before, during and after the experience), offering a broader view by integrating the tourist/customer experience in its development while also considering the role of tourism stakeholders.Embracing the extremities of Customer Experience (CX) and studying its multiple sides through innovative methodological and conceptual frameworks, the volume also provides an in-depth literature review of CX and discusses vital related concepts as the case of consumer value. Contemporary Approaches Studying Customer Experience in Tourism Research also explores the adoption and the implementation of approaches to managing and marketing customer experiences across varied tourism contexts, with an emphasis on revisited interpretive, behavioral, and organizational approaches, highlighting the power of combining qualitative techniques to draw the complexity of the consumption experience. Also laid out are new analytical frameworks related to studying memorable tourist experiences in both digital and offline tourism journeys have attributed a broader consideration of the consumption experience in tourism research.

The Emerald Handbook of Luxury Management for Hospitality and Tourism brings together global philosophies, principles and practices in luxury tourism management, exploring the changing paradigms of the upcoming post-pandemic global luxury travel market.

Gastronomy for Tourism Development provides readers with insight into the political reasons all countries in the region pay little attention to the common gastronomic heritage. It challenges the issues faced by those within the industry, addressing the potential for the region to become a sustainable and attractive European food destination.

Hospitality Security: Procedures, Policies, and Training provides readers with a comprehensive guide to ensuring the safety and well-being of visitors and guests of hospitality establishments. The book demonstrates how those involved in providing hospitality security can not only keep guests safe, but also offer superior customer service. The book begins with an overview of the hospitality security department, identifying key roles within the operation, the goals of a security team, and emphasizing the necessity of establishing and maintaining an operations center. Later chapters discuss the need for security standards in operational procedures, policies, and training; emergency procedures and response plans; and the critical components of an effective fire command center. Readers learn vital information regarding best practices, investigations, ethical practices, and legal considerations. The closing chapter underscores the importance of strategic staff selection and quality training. A timely and contemporary guide, Hospitality Security is an ideal resource for students of security, as well as practicing security professionals.Anthony V. DiSalvatore, CPP, PSP, PCI, CFE, CLSD, served as a state trooper for the New Jersey State Police, receiving a Distinguished Service Award for his actions. He holds an associate's degree in arts and science from Gloucester County College, a bachelor's degree in law and justice from Glassboro State College, a master's degree in education administration from Seton Hall University and a second master's degree in criminal justice from Rutgers University. He has over thirty years of experience working in security-related positions, and has been involved in the design, implementation, and operation of security at casinos, hotels, and entertainment complexes across the country. Mr. DiSalvatore is a Certified Fraud Examiner (CFE) and a Certified Lodging Security Director (CLSD). He is a member of the American Society for Industrial Security (ASIS) and the Gaming and Wagering Protection Council. He has been recognized by ASIS as a Triple Crown recipient for being certified as a Certified Protection Professional (CPP), Physical Security Professional (PSP), and Professional Certified Investigator. (PCI).

As a career, the hospitality industry offers a dynamic, fast-paced environment with often contradictory challenges and realities. The Tips and Taps series of books has been written to address many of the daily challenges and at the same time maintain or enhance profitability. There is often little support in the hospitality industry for those that direct it and even less support for the entrepreneurs that choose to make their life and career in the food and beverage industry. Overall there are few work environments that offer such strong challenges with often so little profit. The Tips and Taps Series of books has taken shape over many years of my own work, trial and error, training, education, questioning and working with countless gracious people, many of whom have given freely and passionately to the industry they love and call their "profession." I hope you can take some of these ideas to heart and run with them.

The Boat Business Activity Log provides a means for confirming the amount of days a vessel is engaged in its business activity. Each day is thereby summarized. Other business records ( revenue deposits, expense receipts, etc.) should provide detail when needed.Whether 90 minute day charters, or all day guide trips, the IRS will demand confirmation of how much business use (vs. owner's personal pleasure) your vessel has experienced. This resource should be one aspect of your record of business operation.

Are you participating in today's sharing economy with AirBNB? Thinking about jumping in? But something is there in the background holding you back from getting started or expanding your dreams... I know what you mean, we all know what you mean. "Short Term Rental Success Stories from the Edge Vol. 1" is a collaboration of some of the greatest action minded entrepreneurial success minds of our time. These authors are sharing their secrets to short term rental success, business breakthroughs, unprecedented personal success and unlimited human potential. This book will undoubtedly uplift, empower and motivate you to take action to help you fulfill your short term rental dreams. These are today's leading experts who have contributed to this book: Gladys Jeannette, Matt Malouf, Crystal L. Reed, Kathy Hansen, Kim Ottone Tank, Kevin Borgersen, Jeanette Lytle, Thao Khut, Thomas Blouin This book will: - Help you find inspiration - Ignite some passion to get started (or move forward) - Challenge you to take action - Walk a mile in some else's shoes - Inspire you to overcome the fears or roadblocks in your business and life - Possibly find a cool and unique place to stay (with one of the authors!) This book will NOT: - Help you optimize your listings - Manage your bookings or charge more money - Increase your side income - Provide any sort of tax, legal or other professional advice Don't let go of the important things in life and get out there and achieve your dreams in sharing economy. Whether it's AirBNB, VRBO, Flipkey or something else, get up, get started and get moving. Short Term Rentals can make a huge difference in your life and lifestyle, don't let fear stop you. Conquer it and Crush it ASAP, let these authors help with that now, these are their stories. Get your copy today by clicking the BUY NOW button top of this page!!

Tourism was a distant hope as an engine for economic growth. Chuuk, Marshall Islands, Northern Marianas, Palau, Pohnpei, and Yap began promoting tourism at the same time. Policymakers in the Pacific look to tourism for national economic development, but they should not assume all Pacific states can successfully summon a tourist industry at will.

This volume describes the economic, social and environmental impacts of second homes as well as their planning implications and places such discussions within the context of contemporary human mobility. It represents the first major international analysis and review of second homes for over 25 years.