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Measuring Service Performance - Ralf Lisch - Bog

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In service societies, the tertiary sector has long become the primary sector in terms of GDP and employment. Quality research and testing means better service, and success in the service industries demands quality. Nonetheless, complaints about insufficient, inconsistent or bad service abound. Measuring Service Performance is an appeal for an appro

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781032836966
  • Indbinding:
  • Paperback
  • Sideantal:
  • 212
  • Udgivet:
  • 24. juni 2024
  • Størrelse:
  • 174x246x18 mm.
  • Vægt:
  • 392 g.
  • 4-7 hverdage.
  • 11. december 2024
På lager
Forlænget returret til d. 31. januar 2025

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Beskrivelse af Measuring Service Performance

In service societies, the tertiary sector has long become the primary sector in terms of GDP and employment. Quality research and testing means better service, and success in the service industries demands quality. Nonetheless, complaints about insufficient, inconsistent or bad service abound. Measuring Service Performance is an appeal for an appro

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