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Meeting Customer Needs - Ian Smith - Bog

af Ian Smith
Meeting Customer Needs af Ian Smith
Bag om Meeting Customer Needs

Part of the "Chartered Management of Institute" series, this book is intended for managers seeking to establish or improve customer service and customer focus standards. It includes action plans, sample communications and checklists for managers to adapt for their own purposes. It features examples and case studies.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780750659840
  • Indbinding:
  • Paperback
  • Sideantal:
  • 232
  • Udgivet:
  • 1. Oktober 2003
  • Udgave:
  • 3
  • Størrelse:
  • 246x191x12 mm.
  • Vægt:
  • 462 g.
  • Ukendt - mangler pt..

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Medlemspris

Prøv i 30 dage for 45 kr.
Herefter fra 79 kr./md. Ingen binding.

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Part of the "Chartered Management of Institute" series, this book is intended for managers seeking to establish or improve customer service and customer focus standards. It includes action plans, sample communications and checklists for managers to adapt for their own purposes. It features examples and case studies.

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