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Service Quality - Benjamin Schneider - Bog

- Research Perspectives

Bag om Service Quality

The last three decades have seen a dramatic increase in the attention businesses devote to their quality of service. This title presents an overview and analysis of the field and its research, including its growth, various trends, and debates.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780761921462
  • Indbinding:
  • Hardback
  • Sideantal:
  • 200
  • Udgivet:
  • 21. januar 2004
  • Størrelse:
  • 152x228x15 mm.
  • Vægt:
  • 370 g.
  • 8-11 hverdage.
  • 28. november 2024

Normalpris

  • BLACK NOVEMBER

Medlemspris

Prøv i 30 dage for 45 kr.
Herefter fra 79 kr./md. Ingen binding.

Beskrivelse af Service Quality

The last three decades have seen a dramatic increase in the attention businesses devote to their quality of service. This title presents an overview and analysis of the field and its research, including its growth, various trends, and debates.

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