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Service Quality - Benjamin Schneider - Bog

- Research Perspectives

Bag om Service Quality

The last three decades have seen a dramatic increase in the attention businesses devote to their quality of service. This title presents an overview and analysis of the field and its research, including its growth, various trends, and debates.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780761921479
  • Indbinding:
  • Paperback
  • Sideantal:
  • 200
  • Udgivet:
  • 21. januar 2004
  • Størrelse:
  • 229x155x11 mm.
  • Vægt:
  • 276 g.
  • 8-11 hverdage.
  • 16. januar 2025
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Beskrivelse af Service Quality

The last three decades have seen a dramatic increase in the attention businesses devote to their quality of service. This title presents an overview and analysis of the field and its research, including its growth, various trends, and debates.

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