Name: The Psychology of Customer Care
Price: 1742.95 DKK
Availability: InStock
Author: J. Lynch
ISBN: 9780333557693

The Psychology of Customer Care af J. Lynch

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This book breaks new ground on customer care. Critical time care factors for industries as diverse as banks, airlines, hotels, supermarkets, are defined together with many tips on how to steal a march on competitors by this revolutionary and practical approach to customer care.

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Sprog:
Engelsk

ISBN:
9780333557693

Forlag:
Palgrave MacMillan

Indbinding:
Hardback

Sideantal:
274

Udgivet:
20. januar 1992

Størrelse:
140x216x22 mm.

Vægt:
521 g.

Leveringstid: 8-11 hverdage.
Forventet levering: 16. januar 2025

Forlænget returret til d. 31. januar 2025

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This book breaks new ground on customer care. Critical time care factors for industries as diverse as banks, airlines, hotels, supermarkets, are defined together with many tips on how to steal a march on competitors by this revolutionary and practical approach to customer care.

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