Name: The Psychology of Customer Care
Price: 1718.95 DKK
Availability: InStock
Author: J. Lynch
ISBN: 9781349390434

The Psychology of Customer Care af J. Lynch

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This book breaks new ground on customer care. Critical time care factors for industries as diverse as banks, airlines, hotels, supermarkets, are defined together with many tips on how to steal a march on competitors by this revolutionary and practical approach to customer care.

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Sprog:
Engelsk

ISBN:
9781349390434

Forlag:
Palgrave MacMillan

Indbinding:
Paperback

Sideantal:
274

Udgivet:
20. januar 1992

Udgave:
11992

Størrelse:
140x216x0 mm.

Vægt:
454 g.

Leveringstid: 8-11 hverdage.
Forventet levering: 29. januar 2025

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1.668,95 kr.

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This book breaks new ground on customer care. Critical time care factors for industries as diverse as banks, airlines, hotels, supermarkets, are defined together with many tips on how to steal a march on competitors by this revolutionary and practical approach to customer care.

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