Name: The V-Model of Service Quality
Price: 653.95 DKK
Availability: InStock
Author: Grafton (University of Namibia Whyte
ISBN: 9781787696068

The V-Model of Service Quality af Grafton (University of Namibia Whyte

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653,95 kr.

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The V-Model of Service Quality offers a powerful tool for measuring service quality. This book grounds the theoretical interventions in data drawn from case studies in the Sub-Saharan African context to make the models applicable to both researchers and working managers.

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Sprog:
Engelsk

ISBN:
9781787696068

Forlag:
Emerald Publishing Limited

Indbinding:
Paperback

Sideantal:
160

Udgivet:
18. Oktober 2018

Størrelse:
129x198x9 mm.

Vægt:
173 g.

Leveringstid: 8-11 hverdage.
Forventet levering: 19. Oktober 2024

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The V-Model of Service Quality offers a powerful tool for measuring service quality. This book grounds the theoretical interventions in data drawn from case studies in the Sub-Saharan African context to make the models applicable to both researchers and working managers.

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