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Voice of the Customer - Kai Yang - Bog

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Demonstrates how Design for Six Sigma's statistical methods can be deployed to identify key customer needs and assess the cost of poor quality, design robust product to meet those needs, optimize product life cycles, and accurately validate their findings.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780071465441
  • Indbinding:
  • Hardback
  • Sideantal:
  • 416
  • Udgivet:
  • 16. December 2007
  • Størrelse:
  • 163x231x28 mm.
  • Vægt:
  • 744 g.
  • 2-4 uger.
  • 11. Juni 2024

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Medlemspris

Prøv i 30 dage for 45 kr.
Herefter fra 79 kr./md. Ingen binding.

Beskrivelse af Voice of the Customer

Demonstrates how Design for Six Sigma's statistical methods can be deployed to identify key customer needs and assess the cost of poor quality, design robust product to meet those needs, optimize product life cycles, and accurately validate their findings.

Brugerbedømmelser af Voice of the Customer



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