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This book showcases state-of-the-art advances in service science and related fields of research, education, and practice. It presents emerging technologies and applications in contexts ranging from healthcare, energy, finance, and information technology to transportation, sports, logistics, and public services. Regardless of its size and service, every service organization is a service system. Due to the socio-technical nature of service systems, a systems approach must be adopted in order to design, develop and deliver services aimed at meeting end users' utilitarian and socio-psychological needs alike. Understanding services and service systems often requires combining multiple methods to consider how interactions between people, technologies, organizations and information create value under various conditions. The papers in this volume highlight a host of ways to approach these challenges in service science and are based on submissions to the 2021 INFORMS Conference on Service Science.
A comprehensive overview of Olive oil production in Cyrenaica in the Roman period, to demonstrate its economic importance within the Roman Empire.
Fashion is more than just clothes. It is creative, expressive, emotional and often even political. This is proven by this book, which honours the best fashion editorials and photographs of the international fashion world of 2022. The featured editorials, covers and campaigns were selected by a jury of international experts, and the most creative minds of the scene - including photographers, stylists, models and make-up artists - are also honoured. This makes The Fashion Yearbook 2023 a unique standard work of the fashion industry.
This open access book presents a set of practical tools and collaborative solutions in multi-disciplinary settings to foster the Alpine Space health tourism industry¿s innovation and competitiveness. The proposed solutions emerge as the result of the synergy among health, environment, tourism, digital, policy and strategy professionals. The approach underlines the pivotal role of a sustainable and ecomedical use of Alpine natural resources for health tourism destinations, and highlights the need of integrating aspects of natural resources¿ healing effects, a shared knowledge of Alpine assets through digital solutions, and frames strategic approaches for the long-term development of the sector.The volume exploits the results of the three-years long EU research project HEALPS 2, which involved several stakeholders from the health tourism, healthcare and sustainable tourism industries. This book is relevant for health tourism destinations and facilities (hotels, clinics, wellnessand spa companies), regional and local authorities (policy makers), business support organizations, researchers involved in digital healthcare and geoinformatics.
Food safety is critical in order to safeguard customers from common allergies and foodborne diseases. Food poisoning is among the most widely recognized reasons for sickness around the world. This volume seeks to educate readers on food safety and gives balanced arguments on pesticides, and genome modification among other elements influencing food safety. Billions of individuals on the planet are in danger of unsafe food. A large number become sick while others die from eating unsafe food. Thusly, safe food saves lives. Safe food enriches the individual and population health. Safe food further creates economic development of the location where sanitation is improved. Safe food supply relies upon both science and effective food policing. With technological improvements, new guidelines should be ratified to create a regular supply of food items that are protected and fit for consumption. As living standards improve, worries over food safety and possible impurities will continue being a significant medical concern. Consumers request quality and safe products they eat since food provides the necessary energy and nutrients for supporting life. Largely, consumers depend on the government to protect food items and guarantee sold foods meet minimum consumer safety standards. For instance, a container of olive oil named as 100 percent virgin olive oil should contain the very thing the name says aside from the naturally occurring minor components that are essential for the olive oil to last, and which can't be removed or disposed of totally without affecting the olive oil. The volume examines challenges and strategies in food safety and handling across different countries worldwide.
The book showcases research on digital entertainment solutions in different sectors. In recent years, digital media have evolved to include bandwidth-rich, smart, and connected platforms accessed via computers, tablets, smart phones, social media, and video game consoles. The high connectivity and vast processing capacity of these platforms have allowed for platform-agnostic, streaming, always-on, entertainment-on-demand consumption of digital content in a way distinct from traditional models of entertainment consumption. Moving beyond the unilateral delivery of content, with fixed positions of the entertainers and the entertained, digital entertainment is now dynamically generated by users and providers, blurring the boundary between producers and consumers of entertainment. With the increasing accessibility of multimodal media that surround audiences with sensory-rich information, digital entertainment is becoming more immersive.
The world's leading chefs offer inspiration, advice, and life lessons from both in and out of the kitchen To become a great chef or to run a top restaurant, you need to learn from those who have already been there and done it: the chefs. In this unique book, author Shari Bayer has collected the wisdom of Michelin-star celebrities, rising professionals, and restaurant owners all over the world to provide essential insider advice for all aspiring chefs and culinary business people. With wide appeal to chefs and other professionals already in the industry, foodies, and anyone who dreams of opening their own restaurant, this is one of the first books to provide real insight into and examination of the mechanisms of the culinary industry from a contemporary and holistic perspective, rather than being focused on recipes and techniques. Filled with inspirational lessons and personal anecdotes, Chefwise covers the things that are not normally taught in culinary school but are essential parts of a contemporary chef's everyday job - from being a creative cook and inspirational leader to a savvy entrepreneur and social-media expert. A What They Don't Teach You at Harvard Business School for the hospitality industry. Featured chefs include Massimo Bottura, Jeremy Chan, Tom Colicchio, Nina Compton, Wylie Dufresne, Suzanne Goin, Enrique Olvera, Eric Ripert, Clare Smyth, Jean-Georges Vongerichten, and Alice Waters, among others.
Managing a servitization strategy is a tough managerial challenge due to the delicate and high business implications. What do you need to know to achieve the outcomes the company wants? A reliable, practical, and effective instrument and a relevant dynamic managerial capability for motivation and adoption decision. This is the value proposition of Servitization: Assessment Protocol for Action.Servitization is about adding service value to the manufacturing business. The concise content develops pioneering processes and application models through its 5 chapters, written in a colloquial way with real examples while offering corresponding application dynamics that allow incorporating the reader's own experiences on the subject.This book is a suitable support for directors and managers of the manufacturing industry, as well as a tool for immediate action for the professionals interested in the business service innovation model, university professors and students, researchers and consultants, and anyone interested in adding value of service to your business.
This book explores social and political issues and trends emerging around the UEFA European Football Championships. It presents a contemporary sociology of the European Championships which, despite its significance as a mega-event, has been largely overshadowed by the Olympics and the FIFA World Cup in existing literature.At a time when both sport mega-events and Europe are undergoing dramatic transformations, this book explores a range of case studies and important topics such as changing consumption patterns, new types of sport media, social media, environmental policies and emergency politics, public opposition and co-hosting. It also situates the European Championships within wider European projects and discourses of European identities, integration and enlargement. Drawing on data from recent and historical European Championships, and looking ahead to the next tournament in Germany in 2024, this book serves to open up new debates within the sociology of sport and the study of mega-events.It is a timely and ground-breaking text which will resonate with students, academics and readers who are interested in football, the sociology of sport, megaevents, digital sociology, European politics and culture or sports business.
Discusses tourist behavior from diverse cultural and geographical backgrounds. Topics address relationship management, luxury tourism brands, social media and digital technology, tourists' motivation and satisfaction, predictions for tourist behavior in post-COVID-19, heritage tourism, and more.
This book explores the potential of halal tourism development and its implementation in Ethiopia. The insights presented assist key stakeholders to make informed decisions concerning commercial strategy, profitability and feasibility of halal tourism from the secular perspective.
This book examines and offers insights into original, transdisciplinary, conceptual, and methodological perspectives on gastronomic tourism experiences from both tourists and service providers' perspectives. It is essential read for undergraduate and postgraduate students of Tourism, Hospitality, Management, Consumer Behaviour.
Revised edition of the author's Crime prevention, 2014.
This book provides a comprehensive overview of the key themes surrounding luxury brand management and the core issues faced by luxury firms today. The luxury industry has undergone a series of dynamic changes in the past twenty years. Economic trends, digital transformation, and changing consumer habits are creating a new competitive landscape where traditional strategies will not necessarily provide continued growth and profitability.Approaching luxury from a realistic brand management perspective, this book works step-by-step through a typical luxury course structure, covering sustainability, heritage, emerging brands, digital marketing and analytics, curation, intellectual property, and start-ups. Each chapter is illustrated by a relevant international case study and further examples, as well as reflective questions to help gain insight from contemporary practice.With additional PowerPoint slides and a test bank of questions available online, this comprehensive textbook should be core reading for postgraduate students studying luxury brand management or luxury strategy.
This book examines the dilemma of overdependence on tourism in Caribbean countries and territories, and the need for a resilient path to address the industry's vulnerability in the face of natural disasters. The chapters in the book question how tourism resilience is understood and practiced in Caribbean small island developing states (SIDS) and the factors that inform, undermine, or indeed redefine the sustainable resilience agenda for these territories.With its overreliance on tourism and vulnerability to climate, the Caribbean region finds itself susceptible and in need of an innovative approach in order to survive economically. Contributors to this volume touch on all three sustainability pillars and spanning across many tourism sector considerations, such as product development, stakeholder management, hotel management, marketing and entrepreneurship. By spanning the geography of the Anglophone and Spanish Caribbean this book offers a smorgasbord of conceptual and applied perspectives to researchers in the area of tourism resilience in SIDS. It also presents strategic considerations to public and private sector practitioners in implementing measures to strengthen the competitive positioning of their destinations as they contend with the dynamism of the external and internal environments.
Sich verändernde politische, gesellschaftliche, technologische und wirtschaftliche Entwicklungen führen zu komplexen Herausforderungen in touristischen Zielgebieten und machen neue Ansätze im Destinationsmanagement erforderlich. Um innovative Möglichkeiten der Destinationsentwicklung aufzuzeigen, können Konzepte aus der Designforschung Anwendung finden. Design ist in der Lage, eine Brücke zwischen verschiedenen Disziplinen zu schlagen und neue Lösungen aufzuzeigen. Das Buch umfasst eine Vielfalt integrativer Ansätze an der Schnittstelle aus Tourismus-, Destinations- und Designforschung, beleuchtet neue Zugänge und bereichert durch Empirie und konkrete Beispiele den Forschungsstand im Bereich Destination Design.
As a child, Anna Wintour was a tomboy with no apparent interest in clothing but, seduced by the miniskirts and bob haircuts of swinging 1960s London, she grew into a fashion-obsessed teenager. Her father, the influential editor of the Evening Standard, loomed large in her life, and once he decided she should become editor in chief of Vogue, she never looked back.Impatient to start her career, she left high school and got a job at a fashionable boutique in London - an experience that would be the first of many defeats. Undeterred, she found work in the competitive world of magazines, eventually moving to New York. Before long, Anna's journey to Vogue became a battle to ascend, no matter who or what stood in her way. Once she was crowned editor in chief - in one of the stormiest transitions in fashion magazine history - she continued the fight to retain her enviable position, ultimately rising to dominate all of Conde Nast.Based on extensive interviews with Anna Wintour's closest friends and collaborators, including some of the biggest names in fashion, journalist Amy Odell has crafted the most revealing portrait of Wintour ever published. Weaving Anna's personal story into a larger narrative about the hierarchical dynamics of the fashion industry and the complex world of Conde Nast, Anna charts the relentless ambition of the woman who would become an icon.
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