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Serviceerhverv

Her finder du spændende bøger om Serviceerhverv. Nedenfor er et flot udvalg af over 665 bøger om emnet. Det er også her du finder emner som Turisme, hoteller og catering, sport og fritid, sikkerhed, mode og skønhedsindustri osv.
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  • af Claude Sobry, Derek Van Rheenen & Ricardo Melo
    1.595,95 kr.

    This book outlines the impacts of small scale sport tourism events on local sustainable development in different countries. Using half marathons organized in small and medium sized cities as an example, the chapters are robust case studies, applying a unified methodology in order to provide a clear overview of the sport tourism system in each country. The book begins with a description of the methodologies used and an overview of the countries studied. The country chapters focus on several dimensions of sport tourism in each city, including but not limited to the history of past sport tourism events in the municipality, the characteristics of the city hosting the event, the demographic profile of participants in the event, and the quantifiable economic, environmental, and sociocultural impacts of the event. Each chapter concludes with analysis and policy recommendations for holding future events that contribute to local sustainable development. The book concludes by summarizing and comparing the main results across different countries, and presenting main conclusions and overarching recommendations.Written by international experts in sports tourism, this book is geared towards academic researchers and students, interested in sport tourism, sports economics, management, and sustainable development, as well as policy makers and professionals tasked with bringing such events to their cities.

  • af Volker Eickenberg
    630,95 kr.

    Dieses Buch hilft Versicherungsvermittlern beim nachhaltigen Aufbau von Vertrauen zu potenziellen und bereits gewonnenen Kunden. Dazu vermittelt Volker Eickenberg praxisnah die Methoden des Purpose Marketing. Beim Verkauf von Dienstleistungen (in einer Dienstleistungsgesell­schaft) kommt es entscheidend darauf an, das mit dem Purpose Marketing gewonnene Vertrauen der Kunden auf­rechtzu­erhalten und für das interpersonale Vertrauen zu stärken. Es gilt, mit Dienstleis­tun­gen das Lebensgefühl der Privatkunden vertrauensvoll zu bedienen. Das gewonnene Kunden­vertrauen führt (im Sinne der Corporate Social Responsibility) zur Verantwortung des Manage­ments und Manager (vierte Säule zur Triple Bottom Line): vertrauen basierte Verantwortung.

  • af Carolin Steinhauser
    350,95 kr.

    In dem vorliegenden Buch werden eine Vielzahl an aktuellen Themen zum nachhaltigen Management im Tourismus behandelt, die sowohl für einzelne touristische Leistungsträger als auch für Studierende von Hochschulen relevant sind. Durch den praktischen und akademischen Bezug wird der Anspruch verfolgt, fundierten Erkenntnisgewinn mit dem Ziel in die Branche zu bringen, die Nachhaltigkeit aus Sicht der Hochschule, der Gäste, der verschiedenen Leistungsträger sowie der notwendigen Partner zu beleuchten. Der Leser soll sensibilisiert werden, im Sinne der Nachhaltigkeit nicht nur den Fokus auf das eigene Unternehmen zu legen, sondern ganzheitlich unter Berücksichtigung der verschiedenen Blickwinkel nachhaltige Problemlösungen zu entwickeln. Hierdurch ergibt sich ein 360°-Blick, der die Grundlage des Buches bildet. Gastautoren unterstützen das Werk mit direkten Einblicken aus ihrem Berufsalltag. Eine aus dem Werk erarbeitete Checkliste am Ende des Buches ermöglicht die direkte Anwendung und Kontrolle der nachhaltigen Maßnahmen im eigenen Unternehmen und den Transfer auf die Unternehmenspraxis.

  • af Anne Zöllner
    314,95 kr.

    Studienarbeit aus dem Jahr 2015 im Fachbereich Pflegewissenschaft - Pflegemanagement, Note: 2,3, AKAD University, ehem. AKAD Fachhochschule Stuttgart, Sprache: Deutsch, Abstract: In der vollstationären Pflege, also der Pflege in einem Pflegeheim, werden pflegebedürftige Menschen versorgt. Die Versorgung bezieht sich dabei auf die tatsächliche Erbringung pflegerischer Leistungen, das Wohnen und die hauswirtschaftliche Versorgung wie Wäschereidienst, Speiseversorgung und Reinigung. Ergänzt wird dieses Angebot durch den Bereich der sozialen Betreuung, der zuletzt durch die Einführung von speziellen Betreuungskräften an Bedeutung gewonnen hat. Alle in einem Pflegeheim erbrachten Leistungen entsprechen im Kern einer Dienstleistung: Produktion und Verbrauch fallen zusammen. Noriaki Kano leitete in den 1970er Jahren das nach ihm benannte Modell von Herzbergs Motivationstheorie her. Mit Dienstleistungen hatte das Modell zuerst nichts zu tun: Die Firma Konica wollte eine neue Kamera unter Beachtung der Kundenwünsche entwickeln. Kano erkannte, dass es nicht nur auf direkt geäußerte Wünsche ankam sondern darauf, die Probleme des Kunden zu verstehen und unausgesprochene Bedürfnisse zu erkennen.

  • af Michael Kwet
    1.645,95 kr.

    "Featuring chapters authored by leading scholars in the fields of criminology, critical race studies, history, and more, The Cambridge Handbook of Race and Surveillance cuts across history and geography to provide a detailed examination of how race and surveillance intersect throughout space and time. The volume reviews surveillance technology from the days of colonial conquest to the digital era, focusing on countries such as the United States, Canada, the UK, South Africa, the Philippines, India, Brazil, and Palestine. Weaving together narratives on how technology and surveillance have developed over time to reinforce racial discrimination, the book delves into the oftenoverlooked origins of racial surveillance, from skin branding, cranial measurements, and fingerprinting to contemporary manifestations in big data, commercial surveillance, and predictive policing. Lucid, accessible, and expertly researched, this handbook provides a crucial investigation of issues both spanning history and at the forefront of contemporary life"--

  • af Andrea Broomfield
    233,95 - 383,95 kr.

  • af Elena P.
    476,95 kr.

    Bachelorarbeit aus dem Jahr 2015 im Fachbereich BWL - Allgemeines, Note: 1,7, IBA Berlin: Internationale Berufsakademie der F+U Unternehmensgruppe gGmbH, Sprache: Deutsch, Abstract: Inwieweit ein Zusammenhang zwischen einem Event und einer Destination besteht und welche Bedeutung das Stattfinden solch einer Veranstaltung auf die Entwicklung des Tourismus haben kann, soll in der Bachelorarbeit Untersuchungsgegenstand sein. Der Tourismus ist ein wachsender Wirtschaftsfaktor auf der Welt, der zunehmend an Bedeutung gewinnt. Durch die fortschreitende Liberalisierung und Internationalisierung steht die Branche in einem stetigen Wandel. Zusätzlich wird dieser unter anderem durch die erhöhte Flexibilität und Mobilität des Gastes sowie durch die rasante Erschließung neuer Destinationen verstärkt. Um auf diesem Wettbewerbsmarkt erfolgreich agieren zu können, besitzt ein Dienstleistungsunternehmen die Herausforderung stets auf die neuesten Trends des Marktes einzugehen und beispielsweise den steigenden Qualitätsansprüchen der Kunden und den Nachhaltigkeitsgedanken der Gesellschaft in das Unternehmenskonzept zu integrieren. Auch touristische Destinationen erfahren einen Tourismusboom. Besonders seit Ende des zweiten Weltkrieges steigt zunehmend die Nachfrage nach einem Gesamtpaket von touristischen Angeboten und Leistungen, die sich in einer Destination wiederfinden. Begünstigt wird diese Entwicklung zusätzlich durch die nach 1945 gesunkenen Transportkosten, welche das Reisen in entferntere Gebiete erleichtert haben. Die Eventbranche zählt ebenso zu den Dienstleistungsanbietern. Während Events früher zumeist auf kulturellem und traditionellem Hintergrund basierten, wie zum Beispiel die olympischen Spiele, werden sie heutzutage nahezu in allen Branchen zu unterschiedlichen Anlässen angeboten.7 Diese Veränderungen lassen auf einen stetigen Wandel schließen. Das ist unter anderem auf ein verändertes Konsumverhalten sowie auf die Globalisierung zurückzuführen.

  • af Miriam Hathaway
    213,95 kr.

  • af Adam Jaworski
    1.485,95 kr.

    This book brings together an explicit linkage between empirical and theoretical perspectives on tourism and discourse. A broad social semiotic approach is adopted to analyze a range of spoken, written and visual texts providing a unique resource for researching and teaching tourism in the context of communication studies.

  • af David Newsome
    1.293,95 kr.

    This book is a landmark contribution to the rapidly growing field of wildlife tourism, especially in regard to its underpinning foundations of science, conservation and policy. Written by a number of environmental and biological scientists it explains the synergy between wildlife and tourism by drawing on their global experiences.

  • af Frances Brown
    1.169,95 kr.

    There has been little research on tourism in those European countries or regions which lie outside the continent's main centres of production and population, even though tourism may be one of the few economic options open to them. This book fills a gap by presenting a range of case studies on tourism in the peripheral areas of Europe.

  • af Richard W. Butler
    1.189,95 - 1.493,95 kr.

  • af Peter Dow Bachelder
    310,95 kr.

    Little more than a century ago, Maine's business community faced unprecedented adjustments. World War I had recently ended, leaving in its wake the initial stages of a whole sphere of groundbreaking commercial activities and pursuits in response to an entirely new and different range of public demands. Competition for meeting these changing times was bound to be keen on all fronts, including within the state's emerging tourism industry, even then considered one of the key components of Maine's overall economy. In fact, there were those who viewed prolonged inaction in this latter instance as seriously threatening the state's very future. To that end, in late 1921 the leaders of the Maine Hotel Association and the Maine Automobile Association jointly took what would be one of the most significant steps in the history of the growth and development of the state's leisure travel business. From this impromptu gathering emerged what would officially be called the Maine Publicity Bureau (MPB), to be "a privately supported, state-wide, non-profit, non-partisan organization for the promotion and development of Maine's agricultural, industrial and recreational resources." Its basic purpose would be "to maintain and operate a bureau and offices for the purpose of acquiring and disseminating information concerning the business interests of the State of Maine."The success of the bureau, known since 1999 as the Maine Tourism Association, was immediate, not only because it fulfilled a vital need, but also because it worked constantly at its basic functions, ones that have become more or less standardized over the years, yet which permit a flexibility of operation that allows adjustments to meet present needs.Within the pages of this volume, Peter Dow Bachelder has created a centennial history of the organization that both showcases how and why it came to be in the first place and highlights a succession of its subsequent undertakings and accomplishments.

  • af Torsten Kirstges
    1.173,95 kr.

    With continuously growing tourist numbers and pressure on resources increases there is a need to preserve and protect natural, cultural and historic resources. This book introduces a number of case studies from different parts of the world and illustrates chances and constraints associated with the implementation of the ecotourism concepts.

  • af Philip L. Pearce
    448,95 kr.

    This volume presents a thorough tour of the social psychological processes which underpin contemporary travel. The fascinating phenomenon of tourist behaviour deals with topics such as motivation, destination choice, travellers' on site experiences, satisfaction and learning.

  • af Holly Heider Chapple
    198,95 kr.

    "Wedding and event florist and founder of the Chapel Designers floral community, Holly is a creative visionary and a highly recognized and sought-after floral designer whose work has been published in countless prestigious publications and top industry blogs."--

  • af Wolfgang Grundmann
    348,95 kr.

  • af Monica Or
    235,95 kr.

    To create memorable guest experiences, as a hospitality professional you need to put yourself in your guests' shoes. Go on a journey with a difference, as you explore what the hotelier in the know does before even meeting their guest, the touch points during their guests stay, and what happens after their guest leaves. This book will give you the tools you need to make this a reality.• Find out what you need to do to ensure your guests book with you• Work out how much you really know about your guests• Gain insights from esteemed hoteliers on how they make their guest experiences memorable• Get your guests to rave about you• Follow through and implement the top tips to keep your guests coming backThe information in this book will set you apart from your competition. It will equip you with all you need to know to ensure you take every one of your guests on a journey they will remember…

  • af Sofi Thanhauser
    148,95 kr.

  • af Hsing-Ling Carol Wu
    383,95 kr.

  • af Michael A. Di Giovine
    1.374,95 kr.

    This book explores the paradoxes of Self-Other relations in the field of tourism. It particularly focuses on the 'power' of different forms of 'Otherness' to seduce and to disrupt, and, eventually, also to renew the social and cosmological orders of 'modern' culture and everyday life.

  • af Joseph H. Hancock
    341,95 kr.

    Through ten detailed case studies on groundbreaking brands like Vivienne Westwood, Vera Wang, Levi's®, and The Gap Inc., Fashion Brand Stories shows how fashion retailers and designers use storytelling to establish and maintain relationships with their customers.These entertaining case studies explore the evolution of each brand as a cultural entity with its own carefully crafted personality. Aided by interviews with industry professionals, you'll learn how brands start out, grow and encounter success or failure and how to apply those hard-won lessons to your own thoughts on branding. This beautifully illustrated third edition covers the changing role of social media, celebrity endorsements, quality over quantity, and more ethical sourcing, manufacturing, and consumption.Instructor's resources to accompany this edition are available at bloomsbury.pub/fashion-brand-stories-3e

  • af Matthew Chapman, Sarah Prager & Jack Harding
    1.552,95 kr.

    This new edition of this leading work comprehensively revises and updates classic topics. Existing case law is placed in a practical context and the many new developments in the law are discussed in detail.

  • af Katharina Stein
    644,95 kr.

    After over two years of COVID-19, there is now a bright light at the end of the tunnel: most events can take place again. New formats and digital approaches have become established and professionalised and the industry has gathered a wealth of valuable experience.But despite the waning pandemic and the tangible delight about every event, the restart is not proving easy due to a lack of personnel and war along with many still unanswered questions surrounding digital and hybrid experiences.Previous developments and many of the 45 projects in this edition show new approaches, but in some respects still no overall ideal answers. And that is quite alright - because we are in the middle of a learning process!

  • - Businesses and Communities
    af Simona Azzali
    1.320,95 kr.

    This book investigates resource-constrained environments in the tropics and subtropics where people's lives and businesses are affected, and adaptations occur periodically. Constrained environments are unique territories characterised by challenging circumstances, limited land and natural resources. They can be places with a small municipal boundary or cities in which parts around them may be consumed by ocean, bay or mountains. Those places face hard physical boundaries like coastlines and mountains, which in addition to policy decisions that may limit height or density, can also serve to limit capacity for expansion. Successful communities and businesses tend to survive in a changing environment given their strong intuitive and forward-looking adaptations.This book delves into the role of urban planning and design in the promotion of business and adaptations of people and communities. Additionally, the focus takes into account impact analysis and the effects of an expanding populations, including growing migrant flows, and business needs on the built environment of land-constrained territories

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