Serviceerhverv

This book aims to improve the understanding of smart service innovations. It contributes to evidence-based knowledge about service systems engineering and its embedding in service ecosystems, in particular how existing reference process models can be extended by considering actors, roles, activities and methods. At the same time, it aims to stimulate discussions on how methods from different disciplines can be used and combined for the development of various aspects of Smart Service Systems. Thus, the book offers support for practitioners to better organize and execute SSI projects and to develop internal competencies.

The impact of disasters and crises on culture, heritage, and religious tourism, have been realized in recent years, creating a need for solutions to heal and prevent future damage to these aspects of tourist regions. There is a need for strategies in mitigating these challenges and preserving cultural sites for the future. An emphasis on the importance of sustainability in cultural and heritage tourism, discussions on digitalization, stakeholder participation, and socio-economic livelihoods must be made to properly address this intricate issue. This book explores the development, marketing, and societal implications of cultural and heritage tourism enterprises, showcasing best practices and innovative business models. Exploring Culture and Heritage Through Experience Tourism is an academic research book that delves into the intricate relationship between tourism, culture, and heritage. It offers a comprehensive and interdisciplinary exploration of this evolving field. Drawing on the latest research and international frameworks, this volume identifies new areas of culture and heritage tourism, understand its scope and challenges, and highlight its interlinkages with various sectors of the industry and the broader economy. Designed for undergraduate and postgraduate students of travel and tourism management, this book serves as a valuable resource. It also meets the needs of universities with cultural and heritage tourism in their curricula, and offers insights for industry leaders, policymakers, and researchers interested in multidisciplinary studies.

A rare and stunning behind-the-scenes glimpse into the beautiful world of ethical manufacturing that explores the art of the craft while promoting sustainable, responsible and ethical practices within the industry. Modern-day fashion and society tell us that cheaper is better. But what if the narrative could be told differently? Would you cherish the clothes and accessories that you wear with a greater respect if you knew the makers behind those products by name? Ethical fashion is not just kind, fair and functional, but it is alive, mystic, creative and it lives through the hands that contribute to every detail of each piece.Dive into this visually captivating and inspiring conversation piece that sheds light on the calloused and trained hands, the creative minds, and the diverse craftsmanship abilities behind the consciously made products you proudly wear and love every day. Get ready to feel something.This coffee table book will leave you feeling changed for the better and encouraged to take action toward curating a slower, more conscious plus empowering shopping lifestyle and wardrobe in your own life. It features thought-provoking and educational context surrounding sustainable manufacturing practices, interviews with a few of the most experienced, interesting makers in the industry and breathtaking photography that intimately studies a world so rarely captured and revealed. Welcome to the artful world of ethical fashion manufacturing.

Pilgrimage is one of the oldest extant and most basic forms of population mobility known to human society, and its political, social, cultural, and economic implications have always been, and continue to be substantial. In recent decades, a new focus on pilgrimage has emerged through the lens of tourism, which explores the political, cultural, behavioral, economic, and geographical impacts. Therefore, the identification of challenges in transformation and emerging ways and means of managing pilgrimage and related destinations is critical in an era of crises and disastrous situations. Management and Practices of Pilgrimage Tourism and Hospitality identifies, understands, and recognizes the changing facts and facets of pilgrimage tourism around the world. It develops and promotes pilgrimage tourism for community integration, faith-sharing, perseverance, tolerance, and pace for secular and sustainable futures. This book further identifies any new issues, scopes, challenges, and entrepreneurial opportunities for pilgrimage tourism as are found to be relevant and important for future pilgrimages with larger intensity and frequency. Covering topics such as behavioral challenges, community empowerment, and pilgrimage economy, this book is an essential resource for entrepreneurs, professionals, researchers, academicians, policymakers, students of higher education, sociologists, and more.

ØKONOMI- OG INDTÆGTSSTYRING er til dig, der enten studerer på serviceøkonomuddannelsen og tilsvarende uddannelser inden for hospitality eller studerer et af akademifagene Økonomistyring i praksis, Anvendt økonomi, Revenue management eller Lederens forretningsforståelse. Herudover kan alle, der har økonomisk ansvar i hotel-, restaurant og oplevelsesvirksomheder finde inspiration til indsatsområder og opnå konkret viden om opbygning af ledelsesrapportering, revenue management, relevante analyser mv.ØKONOMI- OG INDTÆGTSSTYRING giver en praktisk indføring i ledelse af den økonomiske styring af en hotel-, restaurant- og oplevelsesvirksomhed samt viden om generel regnskabsøkonomisk teori. Du kan i bogen bl.a. lære om:• Opstilling af et internt og eksternt regnskab• Opbygning af en forretningsmodel• Analyse af historiske regnskaber• Budgetlægning for kommende perioder, investeringsteori og finansiering.I denne nye udgave har emnet revenue management fået et særskilt kapitel, hvor det gennemgås i praksis, og hvor der desuden kan opnås viden om de nøgletal, der knytter sig til den daglige revenue management funktion.ØKONOMI- OG INDTÆGTSSTYRING indeholder praksisnære cases og eksempler, der er særligt relevante for oplevelseserhvervet, og som kan danne grundlag for eget arbejde med teori omsat til praksis. For at styrke implementering i praksis afsluttes bogen med et kapitel, der som opsamlende case, udfolder teorien i praksis.

The art, fashion and wine industries are currently at various stages in their efforts to embrace and transition towards sustainability. While sustainability commitments are a necessary condition for progress, they are not sufficient. Instead, there is a need for sweeping transformative change that includes giving serious consideration to indigenous worldviews without recolonizing them. Sustainability in Art, Fashion and Wine includes findings from recent research and contributes to a new understanding of familiar concepts such as sustainability, (de)colonization and corporate responsibility in the art, fashion and wine industries by adopting critical lenses and incorporating them with innovative perspectives on circular business models and digitalization. It endeavors to present remedies for effectively combating climate change and promoting social good. While discussing specific issues such as sub-contracted labor, safe working conditions, living wages, environmental degradation, mismanaged waste, and more, the book argues that recognizing the significant role western colonization has played - and continues to play - in the developing world in our current conception of capitalism is itself unsustainable. To understand the true meaning of sustainability - to fully recognize the looming deadlines we face in combating the climate crisis and instituting sustainability as a new normal - the acceptance of a new conception of capitalism, one antithetical to colonization and exploitation, is required. Contributors to this book address these issues by applying a critical studies approach to their respective chapters, allowing the book to set out what real sustainability could and should look like in the art, fashion and wine industries.

Practical and useful travel advice to help you enjoy all of your business and personal travel and vacationsYou may have a more enjoyable and hassle-free time traveling the world. The appropriate travel advice will help you avoid the hassles that derail so many other people's vacations.Nowadays, most individuals may explore the world for less money and with greater ease. However, there are now more difficulties and traps than before. Now is the perfect time to start planning your upcoming trip. Whether you're traveling for business or pleasure, you can increase your chances of having a wonderful time by arming yourself with the correct travel advice.Enroll in this one-hour Book on travel advice if you're ready to expand your understanding of practical travel advice for your next trip.

This guest book is a timeless keepsake, allowing you to find a unique opportunity to share your warmest wishes and fondest memories with the guest of honor. This elegant book is designed to capture the essence of friendship and to preserve the love and laughter that have graced their life. This book has a hardback cover with 70 pages for you to share your warmest wishes.

This guest book is a timeless keepsake, allowing you to find a unique opportunity to share your warmest wishes and fondest memories with the guest of honor. This elegant book is designed to capture the essence of friendship and to preserve the love and laughter that have graced their life. This book has a hardback cover with 70 pages for you to share your warmest wishes.

Cultural tourism has proved to be a significant source of economic development for cultural destinations, but it has also emerged as a sometimes potentially controversial and unsustainable phenomenon. The recent pandemic has also pointed out that we need different models of development of tourism, that include a more balanced approach to cultural components in cities and rural areas. Calls have been made on the need to design more sustainable models of tourism development for cultural destinations, conceiving tourism as a means to increasing the quality of life and generating economic opportunities in cities and regions by involving their communities and stakeholders. This book presents an in-depth analysis of the transition towards more sustainable models of cultural tourism development. Starting from the ongoing debate on cultural ecosystems, the book explores the potential key role of cultural and creative organizations as leaders of change. Including theoretical contributions, quantitative and qualitative analyses and international case studies, the book explores the role of cultural actors as leaders and their potential as drivers of culture-led innovation for tourism in cities and regions.

Datenbasierte Dienstleistungen wie die vorausschauende Wartung bieten große Chance für produzierende Unternehmen. Eine Vielzahl an Unternehmen haben entsprechende Industrie 4.0 Projekte angestoßen. Die nachhaltige Umsetzung bereitet jedoch größere Schwierigkeiten als erwartet. Im vorliegenden Beitrag wird ein Leitfaden vorgestellt welcher aufzeigt, was für eine nachhaltige Umsetzung für datenbasierte Dienstleistungen zu beachten ist. Dieser Leitfaden umfasst drei übergeordnete Schritte: (1) Entwicklung datenbasierter Dienstleistungen, (2) Konzept für die Umsetzung datenbasierter Dienstleistung aus soziotechnischer Perspektive und (3) Umsetzung. Basierend auf den Erfahrungen eines von der Innosuisse finanzierten Projektes zeigen die Autoren auf, wo die größten Herausforderungen innerhalb der drei übergeordneten Schritte liegen, geben eine kurze Übersicht zur relevanten Literatur und beschreiben die Methoden, welche die Entwicklung und die nachhaltige Umsetzungdatenbasierter Dienstleistungen unterstützen. Dabei stützen sich die Autoren auf die Erkenntnisse der soziotechnischen Systemtheorie und zeigen auf, welche Maßnahmen aus Sicht Mensch, Technik und Organisation notwendig sind.

Focusing on the future of tourism, Sustainable Tourism Dialogues in Africa is inclusive of experienced and emerging researchers, as well as incorporating local stakeholders in the tourism industry: architects, tourism operators, sustainable tourism lobbyists, policy makers, archaeologists, and geographers. The editors are frontline sustainable tourism advocates in Africa, and the book¿s thematic content is derived from 30 inter-university seminars on sustainable tourism hosted by Sustainable Travel & Tourism Agenda Kenya from 2017 to November 2019. These seminars involved the participation of 17 universities in Kenya, tourism operators, conservationists, developmentalists, investors, policy makers, and students.Every chapter is a voice projecting aspirations for the responsible management of tourism in Africa and promoting the ideals of sustainable tourism that young people in Africa advocate for the industry¿s future. In so doing, the authors pinpoint the necessary actions for bringing about transformations in sustainable development of tourism. The book thus seeks to encourage debate, while facilitating the development of both theoretical and practical foundations for managing tourism sustainably in Africa.

Explores the tourism industry and its development in Egypt, from the Ancient Egyptians through to modern day.

This guest book is a timeless keepsake, allowing you to find a unique opportunity to share your warmest wishes and fondest memories with the guest of honor. This elegant book is designed to capture the essence of friendship and to preserve the love and laughter that have graced their life. This book has a hardback cover with 70 pages for you to share your warmest wishes.

This guest book is a timeless keepsake, allowing you to find a unique opportunity to share your warmest wishes and fondest memories with the guest of honor. This elegant book is designed to capture the essence of friendship and to preserve the love and laughter that have graced their life. This book has a hardback cover with 70 pages for you to share your warmest wishes.

Critical Social Challenges in the Tourism Industry: Labor, Gentrification, and Drugs is a groundbreaking book that delves into the often-overlooked critical issues within the field of tourism. The book adopts a critical perspective, shedding light on power relations, domination, and oppression within the tourism industry. By exposing these dynamics, the critical paradigm seeks to liberate both tourist destinations and employees from exploitative conditions. From examining the social and environmental effects of tourism to addressing critical topics such as gentrification, consumerism, commodification, and critical pedagogy, this comprehensive study offers a fresh and thought-provoking analysis of the field. With a focus on labor transformation, the formation of the working class, and the employment of women, children, and immigrants, the book uncovers the intricate labor processes and interactions within the tourism industry. Furthermore, it explores important aspects such as tourist-employee interaction, LGBT tourism, illegal sex tourism, and the use of drugs and psychedelics in the context of tourist mobility. This book is ideal for researchers and students in the field of tourism, offering a comprehensive examination of critical issues within the industry.

Capture the magic of this unforgettable day in our Quinceañera Guest Book! Our Quinceañera Guest Book is a cherished keepsake for friends and family to leave their warm wishes, heartfelt advice, and loving memories. Let the words of your loved ones be a lasting reminder of the joy and love that filled the air on this unforgettable Quinceañera.

Capture the magic of this unforgettable day in our Quinceañera Guest Book! Our Quinceañera Guest Book is a cherished keepsake for friends and family to leave their warm wishes, heartfelt advice, and loving memories. Let the words of your loved ones be a lasting reminder of the joy and love that filled the air on this unforgettable Quinceañera.

Tourism Governance takes a systematic approach to reveal the varying internal and external dynamics that influence tourism policy and strategy across countries. With particular attention to the role of stakeholders and governmental scales, the book offers a broad geographic representation, highlighting the diversity of governance relationships towards tourism in Colombia, Egypt, Finland, France, India, Italy, Lebanon, Mexico, Oman, Poland, Portugal, Thailand, Tunisia, Turkey, and United States. Two additional chapters push beyond borders to examine tourism driven nongovernmental organizations and international tourism governance. As the first and only comprehensive comparative analysis of tourism across governmental systems, Tourism Governance promises to be a platform for inspiring critical discourse on the forces that shape this global industry.

Companies and policy makers are prioritizing environmental, social, and governance goals as part of their strategies. Academic research has started to focus on these issues, but many important matters require deeper investigation and reflection, especially in specific sectors. This book focuses on the sustainability issues within the retailing and services sectors. Starting the discussion around research-knowledge on CSR, the authors discuss the strategic aspects of managing sustainability in retailing and service companies and offer recommendations to effectively manage the marketing levers for sustainability.  Readers will benefit from an in-depth analysis of the social responsibility practices of major retailers and their strategies. The authors also take an inside view of CSR by studying the angles of employee perception and job satisfaction, financial performance, and the more recent impact of COVID-19. Using this approach, they highlight the system of relationships existing between stakeholder-related concepts and organizational factors and how they affect sustainability strategy.   

Capture the magic of this unforgettable day in our Quinceañera Guest Book! Our Quinceañera Guest Book is a cherished keepsake for friends and family to leave their warm wishes, heartfelt advice, and loving memories. Let the words of your loved ones be a lasting reminder of the joy and love that filled the air on this unforgettable Quinceañera.

Tourism is one of the globe's greatest contributors to economic growth, providing significant revenues, innumerable employment opportunities, and massive investment input to destination communities around the world. As tourism becomes an economic mainstay for many communities, local, regional, and national governments increasingly encourage and promote the arrival of ever greater numbers of visitors. This increased visitation has significant impacts on the social, cultural, environmental, and psychological viability of destination communities, often adversely affecting the quality of life and well-being of residents.Current approaches to measuring the impacts of tourism often fail to account for its negative impacts and instead rely on metrics associated with tourist volumes, revenues, and taxes. However, it is imperative to understand, measure, and improve the totality of economic, social, environmental, and psychological impacts of tourism. This book aims to introduce the knowledge, methods, measurement practices, and management tools necessary to explore and maximize the impacts of tourism development on residents' quality of life, health, and well-being in different types of tourist destinations.The book consists of four main chapters. The first chapter introduces the foundations of tourism, discussing the tourism phenomenon in general, providing definitions of tourism, exploring the evolution of tourism development, supply and demand, tourism competitiveness, the complexity of modern tourism systems, and global issues. The second chapter examines the economic, political, social, environmental, health, and psychological impacts of tourism, as well as the phenomenon of overtourism. The third chapter is devoted to existing and emerging methodologies for evaluating tourism impacts, including different research approaches and examples, the collection of secondary and primary data, data analysis and visualization, and developing recommendations for tourism bodies and the management of tourism destinations. The fourth chapter discusses different opportunities to influence the impacts of tourism, concluding with the issues of sustainability, destination resilience, developing destination strategies, and applying behavioral insights in destination management and tourism policies.This book intends to contribute to tourism knowledge and practice through conceptualization, operationalization, and a call to explore the economic, social, environmental, and psychological impacts of tourism development on local communities. The described research methods and evaluation techniques aim to transform tourism statistics and tourism research in favor of local citizens and provide new opportunities for measuring the effects of tourism development on residents of tourist destinations. The book chapters can be used as guidance for students, tourism practitioners, destination managers, and governmental authorities. By examining the economic, social, environmental, and psychological impacts of tourism and applying the methods, models, and recommendations presented in this book, managers and policymakers may more effectively improve the quality of life, health, and well-being of residents in local, regional, and national tourist destinations worldwide.

The world is entering a new technological age in which great changes are expected in all areas of human interest, life, and activity. These changes have been brought on by past and present man-made events, which have had both positive and negative consequences. The coming millennium will be marked by significant social, political, demographic, and technological changes, and will definitely differ from the last century.The future will bring more leisure time, a higher standard of living, and a better quality of life for us all. Technology Advancement, Trends and Innovations for the Future in Tourism examines recent and the most probable changes and answers questions such as: How will AI, service robots, and voice control affect tourism? Is this new era transforming the very essence of travelling?The authors present a wide range of visionary insights, as well as operational takeaways.