How to Use Humour in Business and Life - Pete Crofts - Bog

Humour is a set of skills that can be learned and applied. These I call 'Ha Ha Skills.'
Skill One: Humour Attitude is a practiced perception.
Skill Two: Humour Action is a prepared ability.
Both skills are as important to your success and happiness as your IQ or EQ because they control how people respond to what you do and say.
Ha Ha Skills for the new age of business and life, the fun and profit age. In this new age of creativity and knowledge, humour is a major personal and professional asset. Don't take a step without it!