Salg og marketing

Being smart about business means knowing what to expect. That means thinking ahead and preparing for the inevitable changes that will affect the way business is done. This allows businesses to be resilient and thrive in a changing environment. Digital marketing is no different.In fact, author Josh Kaufman discusses the value of comparison in his book The Personal MBA. It means imagining possible futures and then preparing for them.Let's say you have a large company that does well in a certain niche. Maybe you own a business that sells whey protein shakes. The mistake some big companies make is thinking they are too big to fail and sticking with it.But what if another company comes along and makes a better protein shake for less money? What if a new protein source is discovered? What if a study showed whey protein was bad for us? All of these things can happen and can seriously disrupt even the most established business.However, smart companies are already considering and preparing for these possibilities. It's a comparative simulation: you think about what's going to happen and then prepare for that eventuality.As a digital marketer, this means thinking about things that might change the face of marketing. And the one thing that probably had the biggest impact of all? AIAI and machine learning have the potential to completely change the face of internet marketing and even make many old strategies obsolete. Only by preparing for these changes can you ensure that your website can maintain its position in the SERPs, your ad campaigns remain profitable, and your services remain relevant.And a lot of this stuff isn't just speculation: it's happening right now. AI is already making waves, though you may not have noticed it yet.This affects how SEO works, the tools and software we use, and how ads are displayed. AI is capable of thinking faster and smarter than any human, and this is especially true for data-driven internet marketing. AI marketers can earn an unlimited amount Content per second - doing the work of hundreds of people. All of this content is perfectly adapted to the target group. AI will rule Google. This will advance the entire business model. AdWords will start. And it will play new instruments that we never even dreamed of. The uniqueness of digital marketing is just around the corner. This book will help you prepare and explain a number of concepts:¿ AI vs. machine learning¿ How to do SEO now that Google is the first AI company¿ Chatbots¿ Programmatic advertising¿ Great information¿ RankBrain¿ Digital assistant¿ Data Science¿ SQL¿ Hidden semantic indexing¿ The Future of Internet MarketingThis book will give you a crystal ball to look into the future of internet marketing and make sure you are prepared for all of these changes as they come. You end up being more prepared and in a better position than the other 99.9% of traders.

Vil du have grundlæggende indsigt i markedsføring med fokus på den finansielle branche? Her får du forståelse for de muligheder en virksomhed har for at  markedsføre sig og arbejde med kundepleje. Du får indsigt i begreber såsom CRM og CEM, der er nødvendig for at kunne indgå som medarbejder i en finansiel virksomhed, og tilmed hvordan du selv kan bidrage til kundepleje som f.eks. forsikringsrådgiver, ejendomsmægler, bankrådgiver eller andre jobfunktioner i den finansielle branche. Bogen er målrettet de finansielle uddannelser, og der er sat særligt fokus på kundeværdi og kundeoplevelse ved hjælp af CRM og CEM. Bogens eksempler er i vid udstrækning hentet i eller relateret til den finansielle verden, men indeholder også eksempler og cases fra mange andre brancher. Efter introduktionen til markedsføring gennemgår bogen den eksterne analyse inkl. segmentering, hvorefter den går i dybden med den interne analyse inkl. CRM og CEM samt opsamlingen på disse i SWOT. Herefter præsenteres læserne for marketingstrategierne og for, hvordan man skaber værdi gennem de syv handlingsparametre. Der er lagt vægt på at du får indsigt i serviceydelsers særlige kendetegn, branding samt personlig branding.

Rethinking the traditional sales team to grow sales, efficiency & employee engagementMore salespeople report feeling burned out and fewer than ever able to meet their targets, as the complexity of selling grows in the new business-to-business environment. For sales leaders, continuing to pile on new requirements at the level of the individual sales rep is not a sustainable way forward and a different approach is required to grow sales, efficiency & employee engagement.From selling as an individual discipline to one being done by teams of different specialists collaborating to win. Through real life cases, research and decision tools, Teams That Sell shows business, commercial & sales leaders how to:– Design more effective sales teams to handle the more complex challenge of selling in today’s B2B environment.– Decide which type of sales team is different business contexts and types of selling.– Build and manage high performing sales teams with different types of specialist collaborating to sell.– Succeed with the transformation from groups of individuals to teams that sellFootball teams with only strikers may score the occasional goal, but teams with collaborating specialists win games and championships.Sales individuals can sell, but on a team with people that complement each other they excel. ”Teams That Sell lays out a blueprint for how commercial leaders organize around one of the main developments we saw during my time at Sales Performance International and are still seeing today. The need for greater collaboration to succeed with sales. Selling is growing in complexity and difficult things are better solved by working together than working alone”.Jürgen HeymanFormer CEO & Executive Chairman Sales Performance International (SPI)”Teams That Sell is about why more companies like ours are making selling a team effort, instead of being done by individuals working individually. It is not that our sales engineers can’t do it alone. It’s about how they can do it better as part of a team with different types of roles that complement each other, to make the whole greater than the sum of its individual parts”.Tim PaymasterCCO Ellab Validation & Monitoring Solutions”Teams That Sell explains in simple and practical terms what those of us that have worked as leaders in high complexity sales have known for years; Selling is best done by people who complement each other rather than individuals. For sales leaders in need of an organizational blueprint that fits today’s selling environment, this is the book to read”.Claus IpsenSales Director Randstad and former Director, Solution Sales at ISS A/S

Dieses nach Sichtung Tausender von Werbeanzeigen sorgfältig zusammengestellte Buch präsentiert die Krönung der amerikanischen Printwerbung im Zeitalter der "Big Idea". Die bunten und originellen Kampagnen malen ein faszinierendes Bild der 1950er- und 1960er-Jahre und dokumentieren, wie die Angst vor dem Kalten Krieg immer mehr dem sorgenfreien Kapitalismus der Mad-Men-Ära wich, in der hemmungslos gequalmt und gesoffen wurde. Die Bilder, die digital überarbeitet wurden, um eine optimale Reproduktionsqualität zu erzielen, sind von einer bestechenden Schärfe und Farbintensität. Sie brachten einst ihr Zielpublikum mit der Verlockung ungeahnter Möglichkeiten dazu, alles nur Erdenkliche zu kaufen - von Hüfthaltern bis Handfeuerwaffen, Autos bis Zahnpasta, Flugreisen bis Küchengeräten. Dieses mal schockierende, mal amüsante und inspirierende Panorama eines vergangenen Marketing-Milieus ist zugleich Zeitdokument und Referenzwerk für innovatives Design und witzige Werbung.

In The Power of Value Selling: The Gold Standard to Drive Revenue and Create Customers for Life, accomplished sales leader and trainer Julie Thomas delivers a fresh and engaging perspective on how salespeople can adopt a customer-centric approach when selling to contemporary buyers. In the book, you'll discover a process that turns you into the trusted business advisor that buyers crave in unpredictable business environments. It's an actionable guide to better business conversations--the kind that build trust, forge human-to-human connections, and enable sellers to compete on value instead of price. The author explains the concept of value in modern sales, helping you to create winnable opportunities that result in premium pricing. You'll learn to make it easy for buyers to buy, sell to the C-suite, negotiate on value, close more business, expand your footprint, generate renewal sales year after year, and uncover additional buyer needs that will unlock new opportunities for more sales. The Power of Value Selling explains why how you sell is just as important as what you sell. You'll discover how to build credibility and rapport with your buyers, how to earn valuable time on their calendars, how to uncover business problems worth solving, and strategies to eliminate chances for buyers to delay or defer decisions. The Power of Value Selling is a comprehensive guide to a simple and powerful framework that accelerates sales, regardless of your product, service, or industry. It's an essential resource for both sales veterans and early-career sellers who want to keep things simple while driving real results in intensely competitive and challenging markets. For more, visit valueselling.com today.

Unlock the secrets to becoming a top-performing Sales Engineer with The Six Habits of Highly Effective Sales Engineers, a game-changing guide by Chris White. In this indispensable book, the author introduces a powerful, easy-to-remember framework based on six crucial habits that will elevate your technical selling skills and help you drive better results in every deal. Learn how to: Partner: Build strong, collaborative relationships with your sales team to ensure seamless synergy in every deal.Probe: Master the art of effective discovery by asking the right questions to uncover your customers' true needs and pain points.Prepare: Focus on crafting compelling stories rather than overwhelming your audience with features during demos.Practice: Sharpen your delivery with consistent and focused practice to boost confidence and engagement.Perform: Develop the essential skills to deliver captivating, customer-centric demonstrations that win business.Perfect: Embrace a mindset of continuous improvement to refine your craft and stay ahead of the competition. Whether you're a seasoned Sales Engineer looking to fine-tune your skills or new to the field and eager to excel, The Six Habits of Highly Effective Sales Engineers provides the proven strategies, practical insights, and real-world examples needed to thrive in this challenging yet rewarding role. Start your journey toward success today with a guide that will help you perform at your best and win the trust of customers time and time again. Your next sales victory starts here!

ARE YOU HAVING TROUBLE GETTING LEADS? OR CONVERTING LEADS INTO SALES? OR WISH YOU WERE SELLING MORE?Whether you have zero sales experience or consider yourself a sales guru, this book has been designed togive you practical cybersecurity sales tools to help you generate more leads, resulting in increased salesperformance. That's because we understand how enduring relationships lead to loyalty, which creates alucrative sales pipeline, which ultimately catapults you over your goals.Author Mahdi Raza & David Mahdi, like each of us, have been on their journeys in learning the art of selling.We've put together some of the most valuable sales techniques alongside cybersecurity industry leadersworldwide who have contributed to this go-to book you can return to every time. This book was created to teachyou the art of selling cybersecurity.

No one raves about boring movies, bland customer service experiences, or sleep-inducing classes. The world is rapidly transforming into an experience economy as people increasingly crave extraordinary experiences. Experience designers, marketers, entertainment producers, and retailers have long sought to fill this craving. Now, there's a scientific formula to consistently create extraordinary experiences. The data shows that those who use this formula increase the impact of experiences tenfold. Creating the extraordinary used to be extraordinarily hard. Immersion offers a framework for transforming nearly any situation from ordinary to extraordinary. Based on twenty years of neuroscience research from his lab and innumerable client applications, Dr. Paul J. Zak explains why brains crave the extraordinary. Clear instructions and examples show readers exactly how to create amazing experiences for customers, prospects, employees, audiences, and learners. You can guess if your experience will be extraordinary-or you can apply the insights from Immersion to ensure it is.

Hvordan træffer forbrugere valg? Hvordan bliver vi mennesker påvirkede af brands? Hvorfor er det så svært at ændre sine vaner som forbruger? Og hvorfor kan en højere pris nogle gange gøre et produkt mere attraktivt?Købehjernen. En indføring i neuromarketing og forbrugeradfærd viser, at svarene findes i hjernen. Bogen introducerer dig til den nyere videnskab neuromarketing, der ved at kombinere indsigter fra hjerneforskning og psykologi giver et værdifuldt afsæt til at forstå, måle og påvirke forbrugeres adfærd.At arbejde med neuromarketing handler ikke kun om at forstå den viden, forskning er kommet frem til, men også om at kunne måle de processer, som foregår i forbrugeren ved købsbeslutninger. Derfor giver bogen dig også metoder og konkrete redskaber fra hjerneforskningen til at måle forbrugerens ubevidste beslutningsprocesser, og bogen viser også, hvordan du kan bruge denne viden til at udvikle forholdet til dine kunder.Købehjernen er skrevet til alle, som ønsker at blive klogere på hjernens rolle i, hvorfor vi mennesker handler som vi gør, og hvordan det kan bruges til at forstå og påvirke forbrugeradfærd. Bogens kombination af forståelse og handling, teori og praksis henvender sig til både studerende, erhvervsdrivende og andre professionelle inden for en række områder såsom marketing, kommunikation og produktudvikling."Endelig har Thomas skrevet bogen om neuromarketing."Morten Münster"Bogen om kognitive blindgyder og emotionelle minefelter. Køb den – og bliv solgt!"Imran Rashid

Superfans aren't just for pop stars and NBA teams.What if your customers loved your brand the way Swifties love Taylor or Drake loves the Raptors? What if they came back again and again...and told their friends to do the same?In Creating Superfans, award-winning entrepreneur and keynote speaker Brittany Hodak shares a powerful framework for transforming your business from a commodity into a category of one.Brittany has helmed fan-engagement campaigns for brands including Walmart, Disney, Amazon, and dozens of other global brands. Creating Superfans combines sharp business insights with entertaining stories from work with stars like Taylor Swift, Dolly Parton, and Mötley Crüe.Memorable case studies from businesses of all sizes illustrate that customer experience, or CX, is the battlefield for wining - and keeping - customers. Brittany's game-changing CX system, the SUPER Model, is simple to learn, deploy, and measure across every organization. Whether you're launching a new business or running a hundred-year-old brand, Creating Superfans gives entire team a shared playbook for tapping into the unmatched power of superfandom.

GLAD KUNDE SUR KUNDEDu kan vinde ALT med positive kundeanmeldelser, mens du omvendt kan tabe ALT med negative kundeanmeldelser. Mere præcist kan det ikke siges. GLAD KUNDE SUR KUNDE er en uundværlig grundbog i review management med konkrete værktøjer til dig, der ønsker succes med at opbygge positive og håndtere negative kundeanmeldelser. GLAD KUNDE SUR KUNDE er tænkt som et opslagsværk, hvor du kan finde svar på en række konkrete problemstillinger. Bogen indeholder desuden en række cases baseret på virkelige hændelser og giver dig brugbare tips og teknikker, som klæder dig på til effektivt at tage hånd om din virksomheds digitale omdømme.

Spørg Hvorfor handler om, hvordan du får en dybere forståelse af, hvad din målgruppe i virkeligheden tænker på, og hvordan du kommer tættere på en forståelse af dem ved at lave kvalitative undersøgelser: Hvad skal du lægge vægt på i samtalen? Og hvordan gennemfører du den?Bogen falder i tre dele:Del 1 handler om, hvorfor det er klogt at lytte til dine kunder og brugere. Om hvorfor det er vigtigt at gå i dybden med emner som megatrends, mindsets og mening hos din målgruppe.Del 2 handler om dem, der laver kvalitative undersøgelser. En række professionelle praktikere giver deres erfaringer og gode råd videre til dem, der skal arbejde med kvalitative undersøgelser for første gang.Del 3 handler om, hvordan du selv organiserer, gennemfører og afrapporterer undersøgelser og fokusgrupper.

Trojkas undervisningsmateriale til Afsætning B er i overensstemmelse med den gældende fagplan og lærervejledning (2017) til stofområdet afsætning niveau B på de merkantile gymnasieuddannelser, HHX og EUX.

Direktøren klapper, ingeniørerne er tilfredse, og sælgerne vil bare have produktet ud over rampen. MEN kunderne vender tommelfingeren nedad, og produktet sælger ikke. Det er rigtig ærgerligt! Ikke mindst fordi, du kunne have undgået situation ved at inddrage brugerne i udviklingen af dit produkt.Metoden hedder brugertest. Med en brugertest undersøger du, hvordan målgruppen oplever dit koncept, dit produkt eller din service. Testen giver dig viden til at skabe produkter, som målgruppen vil elske.Denne bog guider dig igennem den proces, det er at lave en brugertest fra start til slut.Bogen er beregnet til at blive brugt af dig, der også har travlt med alt mulig andet, og derfor er den kortfattet og går lige til sagen. Den trinvise tilgang til brugertest-metoden og de mange eksempler, forklaringer og illustrationer hjælper dig godt i gang.Du kan læse bogen i dag og gå i gang med at forberede din første brugertest i morgen.

Den stort anlagte kampagne har ikke den gennemslagskraft, organisationen havde håbet på. Opslagene på sociale medier får ikke nok likes, og de planlagte events flopper på grund af for få deltagere. Det er rigtig ærgerligt! Ikke mindst fordi, du kunne have undgået situation, hvis du havde haft en bedre forståelse for kampagnens målgruppe.Det kunne du have fået ved hjælp af personametoden. Når du laver personaer, bruger du empirisk viden om en målgruppe til at fremstille nuancerede portrætter af fiktive mennesker. Personaer formidler kompleks viden om målgruppen på en måde, der er overskuelig og gør det let at leve sig ind i de mennesker, det handler om.Denne bog guider dig igennem den proces, det er at lave en personaer fra start til slut.Bogen er beregnet til at blive brugt af dig, der også har travlt med alt mulig andet, og derfor er den kortfattet og går lige til sagen. Den trinvise tilgang til personametoden og de mange eksempler, forklaringer og illustrationer hjælper dig godt i gang.Du kan læse bogen i dag og tage hul på dit personaprojekt i morgen.

Inspiration til iværksætteren.Da Sophie Trelles-Tvede var atten og studerende, opfandt hun verdens første spiralformede hårelastik, den berømteinvisibobble. Prisen var Sofies opsparing og en masse for-ever-lost-vodka-tonics. I dag er Sofie 28, hun har solgt mere end 100 millioner hårelastikker på verdensplan fordeltpå 85.000 butikker i mere end 70 lande.100 Millioner hårelastikker og en vodka tonic er et humoristisk og inspirerende behind-the-scenes smugkig ind i Sophies vilde iværksætterkontor: hvad gjorde hun, da hendes produkt blev piratkopieret; da et skib med10.000 hårelastikker brændte, da Amazon fjernede hendes produkt lige før jul, eller da en tyfon ødelagde hendes fabrik i Kina, uden at hun fik noget at vide – i flere uger. Hemmeligheden bag invisibobbles-succesen er alle historierne om, hvordan man agerer hurtigt – fortalt med humor og til inspiration for alle håbefulde iværksættere derude.

Marketing Models is also available in Danish: MarketingmodellerIf you are missing a clear and concise guidebook with the best marketing models, look no further.Marketing Models is assembled by a team of experienced marketing experts, with specialized knowledge of the subjects they uncover.The authors present the 45 most important marketing models, outlining their strengths, weaknesses, and how you can use them to the fullest. The book addresses situations in which you might find yourself when considering a marketing model for an academic assignment or business use. The same basic template is used to describe all models: what is the model about, what can it be used for, and what are its shortcomings and weaknesses?Models are simplifications of the real world and form theoretical contexts. Based on research, they interact naturally with other models and theories.Therefore, Marketing Models is most effective when combined with a good basic marketing textbook or as a guidebook for business people and organizations with certain practical experience.Contributors: Ole E. Andersen, Christian Grandjean, Birgitte Grandjean, Heidi Hansen, Niels Kühl Hasager, Svend Hollensen, Sine Nørholm Just, Jan Kyhnau, David Juul Ledstrup og Michael Sjørvad

Kan virksomheder både arbejde for menneskeheden og for profitten? Det mener en af verdens mest betydningsfulde businesstænkere marketingguruen Philip Kotler. Faktisk er de nødt til at kunne begge dele, hvis de skal overleve i en tid, hvor sociale medier giver kunderne stadig større magt, og verden står over for store udfordringer.Tidens forbrugere efterspørger ikke alene et godt produkt, men ansvarlige virksomheder, der tager verdens problemer alvorligt og imødekommer forbrugernes behov for mening og åndelighed. Det er budskabet i Marketing 3.0. Bogen, hvor Philip Kotler og medforfatterne, Hermawan Kartajaya og Iwan Setiawan, lancerer en nye retning inden for markedsføring: Marketing 3.0.

Musik i tv-reklamer er et stærkt kommunikativt fænomen. De fleste af os udsættes dagligt for denne musik, og vi kan ikke let lukke ørerne for den. Musik i tv-reklamer kan bl.a. fange vores opmærksomhed, skabe hukommelse og bidrage til at karakterisere det, som reklamen forsøger at sælge. Musik i tv-reklamer er dog ikke et velundersøgt fænomen, og bogen tilbyder på den baggrund en indføring i, hvad der karakteriserer musik i tv-reklamer, og hvordan musikken kan undersøges i et tekstanalytisk perspektiv.