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The Differences Between Bs 15000 and Iso/Iec 20000 - Jenny Dugmore - Bog

The Differences Between Bs 15000 and Iso/Iec 20000af Jenny Dugmore
Bag om The Differences Between Bs 15000 and Iso/Iec 20000

Of interest to those who have used BS 15000 for service improvements, audits or training and need to update their material to reflect the ISO/IEC 20000 standard. ISO/IEC 20000 was based on BS 15000, and this book provides a detailed comparison of ISO/IEC 20000 and BS 15000, for both Parts 1 and 2.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780580473487
  • Indbinding:
  • Paperback
  • Sideantal:
  • 124
  • Udgivet:
  • 1. december 2006
  • Størrelse:
  • 211x8x295 mm.
  • Vægt:
  • 408 g.
  • Ukendt - mangler pt..

Normalpris

  • BLACK NOVEMBER

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Prøv i 30 dage for 45 kr.
Herefter fra 79 kr./md. Ingen binding.

Beskrivelse af The Differences Between Bs 15000 and Iso/Iec 20000

Of interest to those who have used BS 15000 for service improvements, audits or training and need to update their material to reflect the ISO/IEC 20000 standard. ISO/IEC 20000 was based on BS 15000, and this book provides a detailed comparison of ISO/IEC 20000 and BS 15000, for both Parts 1 and 2.

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